AI Knowledge
Equip AI Agents with Knowledge
Equip AI Agents with Knowledge
ConnexAI grounds every agent in a knowledge base you fully own and control, built from your existing documentation, systems, and data sources, ensuring every response is grounded in information you trust.
ConnexAI grounds every agent in a knowledge base you fully own and control, built from your existing documentation, systems, and data sources, ensuring every response is grounded in information you trust.
Equip your AI Agents with natural, lifelike voices that deliver flawlessly clear, expressive speech - adapting effortlessly to the flow, emotion, and tone of every customer conversation.
Equip your AI Agents with natural, lifelike voices that deliver flawlessly clear, expressive speech - adapting effortlessly to the flow, emotion, and tone of every customer conversation.
Knowledge Sources
Embed brand, product, and industry knowledge so agents respond with real expertise.
Knowledge Sources
Embed brand, product, and industry knowledge so agents respond with real expertise.
Knowledge Sources
Embed brand, product, and industry knowledge so agents respond with real expertise.
Knowledge Sources
Embed brand, product, and industry knowledge so agents respond with real expertise.
Knowledge Sources
Embed brand, product, and industry knowledge so agents respond with real expertise.
Automated Web Scraping
Provide a target website to utilize direct page scraping or full-site crawling to surface and extract KBAs, creating a hands-off knowledge base that stays perfectly in sync.
Automated Web Scraping
Provide a target website to utilize direct page scraping or full-site crawling to surface and extract KBAs, creating a hands-off knowledge base that stays perfectly in sync.
Automated Web Scraping
Provide a target website to utilize direct page scraping or full-site crawling to surface and extract KBAs, creating a hands-off knowledge base that stays perfectly in sync.
Automated Web Scraping
Provide a target website to utilize direct page scraping or full-site crawling to surface and extract KBAs, creating a hands-off knowledge base that stays perfectly in sync.
Automated Web Scraping
Provide a target website to utilize direct page scraping or full-site crawling to surface and extract KBAs, creating a hands-off knowledge base that stays perfectly in sync.
MCP
Connect agents to external tools and systems through Model Context Protocol.
MCP
Connect agents to external tools and systems through Model Context Protocol.
MCP
Connect agents to external tools and systems through Model Context Protocol.
MCP
Connect agents to external tools and systems through Model Context Protocol.
MCP
Connect agents to external tools and systems through Model Context Protocol.
Document Uploads
Add documents in their existing formats, with no reformatting needed.
Document Uploads
Add documents in their existing formats, with no reformatting needed.
Document Uploads
Add documents in their existing formats, with no reformatting needed.
Document Uploads
Add documents in their existing formats, with no reformatting needed.
Document Uploads
Add documents in their existing formats, with no reformatting needed.
Knowledge Prioritisation
Automatically route queries into a dedicated knowledge journey when relevant documents are identified.
Knowledge Prioritisation
Automatically route queries into a dedicated knowledge journey when relevant documents are identified.
Knowledge Prioritisation
Automatically route queries into a dedicated knowledge journey when relevant documents are identified.
Knowledge Prioritisation
Automatically route queries into a dedicated knowledge journey when relevant documents are identified.
Knowledge Prioritisation
Automatically route queries into a dedicated knowledge journey when relevant documents are identified.
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Enterprise Grade Security
SOC 2 Type 2
HIPAA
G-Cloud
ISO 22701
ISO 22301
ISO 9001
PCI DSS
Cyber Essentials
Data Privacy Week
POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
Insights
The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
Insights
The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
How to Choose a Contact Center Analytics Platform for Enhancing Quality and Compliance
Insights
How to Use AI Call Analytics to Spot Pain Points and Recover Lost Revenue
Insights
Call Center Monitoring Software: How to Improve Agent Performance in Real Time
Insights
The Business Case for CX Analytics: Turning Customer Data into ROI
Insights
Newsroom
Explore insights, trends, and ideas shaping the future of CX
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.