ConnexAI named by Viva Tech: Top 10 Next Unicorns

Platform

Clients

Company

ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry

Logistics

Streamline Operations with AI-Powered Communication

Industry

Logistics

Streamline Operations with AI-Powered Communication

Industry

Logistics

Streamline Operations with AI-Powered Communication

Industry

Logistics

Streamline Operations with AI-Powered Communication

Smarter Support for Faster Deliveries

Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.

Delivery Tracking

Provide customers with real-time updates on shipment location, delays and estimated arrival.

Order Status

Automate responses to check fulfilment progress, shipping status and delivery confirmation.

Inventory Enquiries

Give real-time information on warehouse stock levels and expected replenishments.

Documentation Support

Answer queries on shipping labels, customs forms, returns and proof of delivery.

Route Optimisation Support

Provide drivers or coordinators with updates on route changes and delay notifications.

Driver Communication

Help field teams with instant responses to common questions via voice and chat.

B2B Partner Support

Respond to resellers or retail partners with updates on consignment and delivery timelines.

Returns Processing

Handle return logistics efficiently by automating the booking and tracking of returned goods.

Smarter Support for Faster Deliveries

Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.

Delivery Tracking

Provide customers with real-time updates on shipment location, delays and estimated arrival.

Order Status

Automate responses to check fulfilment progress, shipping status and delivery confirmation.

Inventory Enquiries

Give real-time information on warehouse stock levels and expected replenishments.

Documentation Support

Answer queries on shipping labels, customs forms, returns and proof of delivery.

Route Optimisation Support

Provide drivers or coordinators with updates on route changes and delay notifications.

Driver Communication

Help field teams with instant responses to common questions via voice and chat.

B2B Partner Support

Respond to resellers or retail partners with updates on consignment and delivery timelines.

Returns Processing

Handle return logistics efficiently by automating the booking and tracking of returned goods.

Smarter Support for Faster Deliveries

Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.

Delivery Tracking

Provide customers with real-time updates on shipment location, delays and estimated arrival.

Order Status

Automate responses to check fulfilment progress, shipping status and delivery confirmation.

Inventory Enquiries

Give real-time information on warehouse stock levels and expected replenishments.

Documentation Support

Answer queries on shipping labels, customs forms, returns and proof of delivery.

Route Optimisation Support

Provide drivers or coordinators with updates on route changes and delay notifications.

Driver Communication

Help field teams with instant responses to common questions via voice and chat.

B2B Partner Support

Respond to resellers or retail partners with updates on consignment and delivery timelines.

Returns Processing

Handle return logistics efficiently by automating the booking and tracking of returned goods.

AI That Keeps Goods Moving

AI That Keeps Goods Moving

Athena predicts shipment delays, automates status updates and prioritises routing exceptions. By monitoring every link in the supply chain, it minimises disruption and maximises on-time delivery.

Athena predicts shipment delays, automates status updates and prioritises routing exceptions. By monitoring every link in the supply chain, it minimises disruption and maximises on-time delivery.

Real-Time Delivery Updates

Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.

Knowledge Access for Staff

AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.

Voice Automation at Scale

AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.

Real-Time Delivery Updates

Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.

Knowledge Access for Staff

AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.

Voice Automation at Scale

AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.

Real-Time Delivery Updates

Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.

Knowledge Access for Staff

AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.

Voice Automation at Scale

AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise

Powerful Conversational AI Solutions Tailored for Enterprise

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Logistics FAQs

Can ConnexAI handle high volumes of delivery status requests?

Can ConnexAI reduce delays caused by manual communication?

How does ConnexAI support my internal logistics teams?

Will customers still get accurate delivery ETAs using AI?

How do you ensure data security for sensitive shipment info?

Can AI Agent help during peak delivery seasons?

Logistics FAQs

Can ConnexAI handle high volumes of delivery status requests?

Can ConnexAI reduce delays caused by manual communication?

How does ConnexAI support my internal logistics teams?

Will customers still get accurate delivery ETAs using AI?

How do you ensure data security for sensitive shipment info?

Can AI Agent help during peak delivery seasons?

Logistics FAQs

Can ConnexAI handle high volumes of delivery status requests?

Can ConnexAI reduce delays caused by manual communication?

How does ConnexAI support my internal logistics teams?

Will customers still get accurate delivery ETAs using AI?

How do you ensure data security for sensitive shipment info?

Can AI Agent help during peak delivery seasons?

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.