ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry
Logistics
Streamline Operations with AI-Powered Communication
Industry
Logistics
Streamline Operations with AI-Powered Communication





Industry
Logistics
Streamline Operations with AI-Powered Communication
Industry
Logistics
Streamline Operations with AI-Powered Communication


Smarter Support for Faster Deliveries
Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.
Delivery Tracking
Provide customers with real-time updates on shipment location, delays and estimated arrival.
Order Status
Automate responses to check fulfilment progress, shipping status and delivery confirmation.
Inventory Enquiries
Give real-time information on warehouse stock levels and expected replenishments.
Documentation Support
Answer queries on shipping labels, customs forms, returns and proof of delivery.
Route Optimisation Support
Provide drivers or coordinators with updates on route changes and delay notifications.
Driver Communication
Help field teams with instant responses to common questions via voice and chat.
B2B Partner Support
Respond to resellers or retail partners with updates on consignment and delivery timelines.
Returns Processing
Handle return logistics efficiently by automating the booking and tracking of returned goods.


Smarter Support for Faster Deliveries
Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.
Delivery Tracking
Provide customers with real-time updates on shipment location, delays and estimated arrival.
Order Status
Automate responses to check fulfilment progress, shipping status and delivery confirmation.
Inventory Enquiries
Give real-time information on warehouse stock levels and expected replenishments.
Documentation Support
Answer queries on shipping labels, customs forms, returns and proof of delivery.
Route Optimisation Support
Provide drivers or coordinators with updates on route changes and delay notifications.
Driver Communication
Help field teams with instant responses to common questions via voice and chat.
B2B Partner Support
Respond to resellers or retail partners with updates on consignment and delivery timelines.
Returns Processing
Handle return logistics efficiently by automating the booking and tracking of returned goods.


Smarter Support for Faster Deliveries
Pre-trained AI Agents that support logistics teams with real-time answers via phone, chat and email. From tracking updates to warehouse queries, ConnexAI automates critical tasks to keep deliveries moving and customers informed.
Delivery Tracking
Provide customers with real-time updates on shipment location, delays and estimated arrival.
Order Status
Automate responses to check fulfilment progress, shipping status and delivery confirmation.
Inventory Enquiries
Give real-time information on warehouse stock levels and expected replenishments.
Documentation Support
Answer queries on shipping labels, customs forms, returns and proof of delivery.
Route Optimisation Support
Provide drivers or coordinators with updates on route changes and delay notifications.
Driver Communication
Help field teams with instant responses to common questions via voice and chat.
B2B Partner Support
Respond to resellers or retail partners with updates on consignment and delivery timelines.
Returns Processing
Handle return logistics efficiently by automating the booking and tracking of returned goods.
AI That Keeps Goods Moving
AI That Keeps Goods Moving
Athena predicts shipment delays, automates status updates and prioritises routing exceptions. By monitoring every link in the supply chain, it minimises disruption and maximises on-time delivery.
Athena predicts shipment delays, automates status updates and prioritises routing exceptions. By monitoring every link in the supply chain, it minimises disruption and maximises on-time delivery.

Real-Time Delivery Updates
Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.
Knowledge Access for Staff
AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.


Voice Automation at Scale
AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.

Real-Time Delivery Updates
Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.
Knowledge Access for Staff
AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.


Voice Automation at Scale
AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.

Real-Time Delivery Updates
Keep customers informed every step of the way with AI-powered tracking and automated notifications. This reduces inbound volume and improves satisfaction.
Knowledge Access for Staff
AI Guru gives your agents or warehouse staff immediate access to shipping policies, routing instructions and documentation guides. This speeds up response times and reduces errors.


Voice Automation at Scale
AI Agent handles routine shipping calls and delay updates automatically, freeing your team to manage more complex coordination. This enables consistent communication even during peak periods.
























Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.


Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.


Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.


Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.


Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.


Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Logistics FAQs
Can ConnexAI handle high volumes of delivery status requests?
Can ConnexAI reduce delays caused by manual communication?
How does ConnexAI support my internal logistics teams?
Will customers still get accurate delivery ETAs using AI?
How do you ensure data security for sensitive shipment info?
Can AI Agent help during peak delivery seasons?
Logistics FAQs
Can ConnexAI handle high volumes of delivery status requests?
Can ConnexAI reduce delays caused by manual communication?
How does ConnexAI support my internal logistics teams?
Will customers still get accurate delivery ETAs using AI?
How do you ensure data security for sensitive shipment info?
Can AI Agent help during peak delivery seasons?
Logistics FAQs
Can ConnexAI handle high volumes of delivery status requests?
Can ConnexAI reduce delays caused by manual communication?
How does ConnexAI support my internal logistics teams?
Will customers still get accurate delivery ETAs using AI?
How do you ensure data security for sensitive shipment info?
Can AI Agent help during peak delivery seasons?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI