Industry
Insurance
Cover All Bases with ConnexAI
Industry
Insurance
Cover All Bases with ConnexAI
Industry
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Industry
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Underwrite Your Processes with AI
Underwrite Your Processes with AI
Athena cuts turnaround by streamlining intake, triaging incoming claims, and flagging potential areas for compliance and quality checks. It can even guide customers through self-service options, freeing adjusters to focus on the most complex or sensitive claims.
Athena cuts turnaround by streamlining intake, triaging incoming claims, and flagging potential areas for compliance and quality checks. It can even guide customers through self-service options, freeing adjusters to focus on the most complex or sensitive claims.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Assurance Across Every Touchpoint
AI Quality monitors every customer interaction to ensure compliance with insurance regulations and internal standards. Automated scoring highlights coaching opportunities and helps supervisors maintain consistent service quality across claims, renewals, and policy enquiries.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Assurance Across Every Touchpoint
AI Quality monitors every customer interaction to ensure compliance with insurance regulations and internal standards. Automated scoring highlights coaching opportunities and helps supervisors maintain consistent service quality across claims, renewals, and policy enquiries.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Assurance Across Every Touchpoint
AI Quality monitors every customer interaction to ensure compliance with insurance regulations and internal standards. Automated scoring highlights coaching opportunities and helps supervisors maintain consistent service quality across claims, renewals, and policy enquiries.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
