Author: Kayleigh Reid

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Posts by Kayleigh Reid

The Workforce Awakens: How to Empower Your Team with Star Wars-Inspired Strategies

Posted on by Kayleigh Reid

Workforce is the process of ensuring employees are effectively utilised to achieve their personal goals as well as aligning them with the overall business KPIs. Taking the Star Wars universe as an example, we can compare the Workforce strategies employed by the Galactic Empire and the Rebel Alliance to understand how to effectively manage a […] […]

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ConnexAI UK head office awarded ISO 9001 accreditation

Posted on by Kayleigh Reid

ConnexAI is very proud to announce that we have achieved the internationally recognised ISO 9001 certification, with no findings. This accreditation ensures that our products and services meet the needs of our clients and partners through an effective quality management system. […]

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Why your business needs Live Chat

Posted on by Kayleigh Reid

There’s a shift happening in the way we communicate. Think back 15 years ago, a phone was just a phone – you made calls on it because that’s what a phone was. Now your phone is your lifeline, with no end of communication methods; apps, text, video calls, emails, social media… the list goes on. […]

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Why PCI-DSS Is becoming invaluable to the future of our economy

Posted on by Kayleigh Reid

Previously, PCI-DSS was once considered just another standard security hoop for businesses to jump through, but has now become an essential springboard for businesses to thrive throughout the global pandemic.

Not only can PCI-DSS provide an extra layer of security for you and your customers when taking payments, but PCI-DSS is perfect for ensuring cash flow and business sustainability throughout COVID-19. […]

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Stay connected during COVID-19 with Connex’s home working solution

Posted on by Kayleigh Reid

Following the ongoing health concerns surrounding the Coronavirus, ConnexAI would like to offer our help to support your business and any strategic continuity plans you may have during this time. […]

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8 things to look out for when choosing a customer engagement platform

Posted on by Kayleigh Reid

A complete checklist to ensure you select the perfect Customer Engagement Platform for your business.
The ConnexAI tech’perts have put together a marvellous list to help you find the system and services that can make the on boarding process easier than ever.
[…]

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Is your business ready for Artificial Intelligence?

Posted on by Kayleigh Reid

5 tips to ensure a smooth onboarding process and a high success rate. The dawn of a new culture of impatience has ushered in an age of technology designed to keep up with modern life. Your users will expect both instant replies and a personalised service. So how can you give it to them? Innovative Artificial Intelligence (AI) solutions. […]

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