Guillermo Garcia, Author at ConnexAI

Data Science Talks: Customer Support – How AI is Reshaping the Industry

Posted on 2 May 2023 by Guillermo Garcia

ConnexAI recently held its first Data Science and AI meetup at the stunning Everyman Cinema in Manchester, UK. In an event hosted in partnership with Data Idols and the Data Science Festival, four members of our Data Science and AI team educated and entertained the audience with insights into their areas of specialization: NLP, Speech […] […]

5 signs it’s time to dump your customer experience provider

Posted on 14 February 2023 by Guillermo Garcia

Facing a rough patch with your Customer Experience provider? You’re not the first one and won’t be the last. In today’s fast-paced, rapidly evolving customer engagement landscape, heartbreak happens all the time, and some customer-provider matches just aren’t meant to be, no matter how hard you try to make things work. It’s often difficult to […] […]

Our AI Platform

Athena Features

Omni Features

Quality Features

Workforce Features

Gamify Features

Form Features

Knowledge Features

Marketplace Features

New Product Suite

Conversational AI-driven excellence, scalable to any organisation

Our AI Solutions

New Product Suite

Conversational AI-driven excellence, scalable to any organisation

Why Us

New Product Suite

Conversational AI-driven excellence, scalable to any organisation

About Us

New Product Suite

Conversational AI-driven excellence, scalable to any organisation

What are you looking for?

New Product Suite

Conversational AI-driven excellence, scalable to any organisation

What are you looking for?

Series C funding round complete

Author: Guillermo Garcia

Posts by Guillermo Garcia

Data Science Talks: Customer Support – How AI is Reshaping the Industry

5 signs it’s time to dump your customer experience provider