ATHENA AI: NEXT GEN CONVERSATIONAL AI

Experience the power of contact centre AI

Re-imagine your customer interactions with AI & automation to deploy highly engaging user journeys in minutes

AI & Automation Omni AI messaging No set-up or support costs

Drive performance like never before with Athena AI

Our propriety AI system Athena AI coupled with the Connex platform will revolutionise the way you interact with customers through an incredibly powerful AI Suite including: AI analytics, chat bots, entity recognition, keyword, sentiment, & speech analysis plus much more.

133%

Increase in workforce productivity

60%

Average increase in Sales

99%

Of our clients would recommend

36%

Increase in customer satisfaction

Discover the power of conversational AI

Free up agent chat time by up to 90%

Allow chatbot automation to handle online customer conversations without interruption; auto-transferring advanced cases to agents with no lengthy wait times.

Let our platform do the work and free up your customer teams to focus on high value interactions.

Elevate your customer experience

AI Speech Analytics

Deploy our Speech Analytics and gain insights into trends through positive/negative sentiment analysis. Improve performance by streamlining operations with automated call transcriptions, and empower our agents with our robust keyword analysis + much more.

Intelligent Automations

Innovative workflow management

Design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort enquiries, and build experiences that are so proactive and convenient that every customer will feel like a VIP.

“The Omni AI solutions that come with Connex are fundamental to our strategic planning and how we service our customers.”

Kerry Anderson

CTO

Book your discovery session

See Connex in action

We’re so confident your team and your customers will love our Omni AI solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!

Book a demo

Want to know more?

If you want to learn more about the details of how our Omni AI platform can help your business, please don’t hesitate to call or message us.