PCI DSS

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Connex PCI DSS

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Encrypted interactive voice response

Payment IVR

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Create smooth user journeys with a customisable phone menu that improves the customer payment experience.

Clever message routing allows your customer to breeze through payment methods quickly and safely.
Free up more of your agent’s time by allowing customers to use IVR self service, fully automated feature.

Businesses using Connex IVR also benefit from:

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24/7 Payments

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Reduced wait times

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No human error

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Real time reporting

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Certified and compliant

Secure and trusted payments

All Connex services are Payment Card Industry Data Security Standard (PCI DSS) compliant.

Apply pre-set or custom business rules to build dynamic forms that respond based on user input. Conditional formatting and validation allow end-users to see only the fields they need to fill out, ensuring the right information is collected the first time around.

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Automated transactions

Live Chat payments

Take secure payments through Chat, the Connex Live Chat bot.

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Insightful

Ecommerce
reports

Analyse sales made through
Live Chat

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Protected

Data
encryption

Take payments
securely

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Automatic

API
Syncing

Log transactions in your CRM automatically

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Tech with a human touch

Agent Assisted Payments

Allow your agents to assist with complex transactions by taking payments over the phone.

Your agent will stay on the line while customers use their keypad to enter their payment details safely. Your customers can rest assured that transactions are private and secure as agents will not see their details, only seeing if a field is filled in order to help them complete the process.

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Integrate throughout
your business

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We know you’ll love it

Free trial?

We are so confident your team and your customers will love the Connex platform as well as the quick set up time, that we’re offering 1 month’s a free trial. – Give it a go!

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