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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
Explore Athena AIAI & Automation Omni messaging No set-up or support costs
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through an incredibly powerful AI Suite including: AI analytics, chat bots, entity recognition, keyword, sentiment, & speech analysis plus much more.
Increase in workforce productivity
Average increase in Sales
Of our clients would recommend
Increase in customer satisfaction
Allow chatbot automation to handle online customer conversations without interruption; auto-transferring advanced cases to agents with no lengthy wait times.
Let our platform do the work and free up your customer teams to focus on high value interactions.
Deploy our Speech Analytics and gain insights into trends through positive/negative sentiment analysis. Improve performance by streamlining operations with automated call transcriptions, and empower our agents with our robust keyword analysis + much more.
Design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort enquiries, and build experiences that are so proactive and convenient that every customer will feel like a VIP.
We’re so confident your team and your customers will love our Omni solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
If you want to learn more about the details of how our Omni platform can help your business, please don’t hesitate to call or message us.
Shaping the Future of Customer Experience.
