Sector
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Sector
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Sector
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Sector
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
AI to Navigate the Journey Ahead
AI to Navigate the Journey Ahead
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
AI Analytics
Gives insight into high-volume support topics to help refine your services and guest experience.
AI Agent
Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.
AI Voice
Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.
AI Analytics
Gives insight into high-volume support topics to help refine your services and guest experience.
AI Agent
Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.
AI Voice
Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.
AI Analytics
Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.
AI Agent
Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.
AI Voice
Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.
AI Analytics
Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.
AI Agent
Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.
AI Voice
Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
AI-Driven Innovation Tailored for Enterprises
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
