
Sector
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Sector
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance


Sector
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.


Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.


Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.

Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.


Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth

"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >



Deploy AI solutions, across any industry
A complete, 100% owned AI stack engineered to manage complex operations end-to-end
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth

"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >



Deploy AI solutions, across any industry
Real Results at Enterprise Scale
Discover how leading organizations leverage our humanistic AI agents to automate complexity and unlock growth

"I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry."
Ezequiel Negron, Director of IT
View Client Story >



Deploy AI solutions, across any industry
Enterprise Grade Security

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Enterprise Grade Security

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Enterprise Grade Security

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases

ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Wins 'Speech-to-Text Solution of the Year' at the AI Breakthrough Awards
Press Releases

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Press Releases

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Press Releases

ConnexAI Shortlisted for Two Digital Technology Leaders Awards
Press Releases
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.
A New Age of Customer Service
Ready to start your AI journey? Book your demo today.







