Sector
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Sector
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Sector
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Sector
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
AI That Personalises Every Aisle
AI That Personalises Every Aisle
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
AI-Driven Innovation Tailored for Enterprises
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Adaptable to Any Industry
Adaptable to Any Industry
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI