Sector
Insurance
Cover All Bases with ConnexAI
Sector
Insurance
Cover All Bases with ConnexAI
Sector
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Sector
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Underwrite Your Processes with AI
Underwrite Your Processes with AI
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
AI Analytics
Identifies trends in claim reasons, customer satisfaction and call drop-off points, helping insurers optimise service delivery.
AI Agent
Supports your policyholders 24/7 with pre-trained workflows for claims, policy enquiries and renewals, reducing call volumes and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
AI Analytics
Identifies trends in claim reasons, customer satisfaction and call drop-off points, helping insurers optimise service delivery.
AI Agent
Supports your policyholders 24/7 with pre-trained workflows for claims, policy enquiries and renewals, reducing call volumes and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
AI Analytics
Identifies trends in claim reasons, customer satisfaction, and call drop-off points, helping insurers optimise service delivery.
AI Agent
Supports policyholders 24/7 with training on policy enquiries, renewals, and general customer service tasks, reducing call centre strain and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
AI Analytics
Identifies trends in claim reasons, customer satisfaction, and call drop-off points, helping insurers optimise service delivery.
AI Agent
Supports policyholders 24/7 with training on policy enquiries, renewals, and general customer service tasks, reducing call centre strain and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Centre Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Centre Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Centre Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
AI-Driven Innovation Tailored for Enterprises
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
