Sector

Finance & Banking

Increase Efficiency and Customer Trust with Financial AI Assistants

Sector

Finance & Banking

Increase Efficiency and Customer Trust with Financial AI Assistants

Sector

Finance & Banking

Drive Efficiency and Customer Trust with Financial AI Assistants

Sector

Finance & Banking

Drive Efficiency and Customer Trust with Financial AI Assistants

Smarter Forecasting, Safer Finances

Pre-trained AI Agents that support financial service, banking and investment teams by automating enquiries, detecting fraud, and helping customers manage accounts across voice, email, and chat. Fully compliant and designed for secure interactions.

Account Enquiries

Help customers check balances, transaction history, and account status instantly through secure self-service.

Fraud Detection Alerts

Automatically flag suspicious activity and communicate it to customers in real time.

Card Activation and Blocking

Enable instant card services like activation, freezing, or reporting lost cards via voice or chat.

Savings Advice

Provide AI-guided tips on savings plans or goals based on spending patterns and customer profiles.

Loan Enquiries

Assist with loan eligibility checks, interest queries, and application tracking.

Mortgage Support

Support customers with automated guidance on mortgage rates, renewals, and application stages.

FAQs and Support

Handle high volumes of banking FAQs with ease, including fees, transfer limits, and service times.

Identity Verification

Conduct secure, multi-step ID checks to validate users during sensitive interactions.

Smarter Forecasting, Safer Finances

Pre-trained AI Agents that support financial service, banking and investment teams by automating enquiries, detecting fraud, and helping customers manage accounts across voice, email, and chat. Fully compliant and designed for secure interactions.

Account Enquiries

Help customers check balances, transaction history, and account status instantly through secure self-service.

Fraud Detection Alerts

Automatically flag suspicious activity and communicate it to customers in real time.

Card Activation and Blocking

Enable instant card services like activation, freezing, or reporting lost cards via voice or chat.

Savings Advice

Provide AI-guided tips on savings plans or goals based on spending patterns and customer profiles.

Loan Enquiries

Assist with loan eligibility checks, interest queries, and application tracking.

Mortgage Support

Support customers with automated guidance on mortgage rates, renewals, and application stages.

FAQs and Support

Handle high volumes of banking FAQs with ease, including fees, transfer limits, and service times.

Identity Verification

Conduct secure, multi-step ID checks to validate users during sensitive interactions.

Smarter Forecasting, Safer Finances

Pre-trained AI Agents that support financial service, banking and investment teams by automating enquiries, detecting fraud, and helping customers manage accounts across voice, email, and chat. Fully compliant and designed for secure interactions.

Account Enquiries

Help customers check balances, transaction history, and account status instantly through secure self-service.

Fraud Detection Alerts

Automatically flag suspicious activity and communicate it to customers in real time.

Card Activation and Blocking

Enable instant card services like activation, freezing, or reporting lost cards via voice or chat.

Savings Advice

Provide AI-guided tips on savings plans or goals based on spending patterns and customer profiles.

Loan Enquiries

Assist with loan eligibility checks, interest queries, and application tracking.

Mortgage Support

Support customers with automated guidance on mortgage rates, renewals, and application stages.

FAQs and Support

Handle high volumes of banking FAQs with ease, including fees, transfer limits, and service times.

Identity Verification

Conduct secure, multi-step ID checks to validate users during sensitive interactions.

AI That Saves More Than Time

AI That Saves More Than Time

Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.

Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.

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Transforms conversations into clear insights, helping you predict trends and optimise performance.

Provides 24/7 support by automating tasks and managing customer interactions across all channels.

Delivers natural-sounding speech from text, creating more engaging and personalised experiences.

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Transforms conversations into clear insights, helping you predict trends and optimise performance.

Provides 24/7 support by automating tasks and managing customer interactions across all channels.

Delivers natural-sounding speech from text, creating more engaging and personalised experiences.

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Automated Banking Support

ConnexAI makes managing finances simple with AI Agents that provide instant answers about account details, transactions, and card services. This frees up human teams to focus on complex queries and delivers consistent, high-quality service around the clock.

Fraud Alerts and Real-Time Action

Detecting and preventing fraud is faster with AI. ConnexAI can send alerts, walk customers through security enhancements and help them secure their accounts without waiting in queues. This ensures immediate action and stronger customer trust.

Quality Assurance at Scale

AI Quality monitors every customer interaction to ensure compliance with financial regulations and internal standards. Automated scoring and insights help managers identify coaching opportunities and maintain consistent service quality across your operation.

Automated Banking Support

ConnexAI makes managing finances simple with AI Agents that provide instant answers about account details, transactions, and card services. This frees up human teams to focus on complex queries and delivers consistent, high-quality service around the clock.

Fraud Alerts and Real-Time Action

Detecting and preventing fraud is faster with AI. ConnexAI can send alerts, walk customers through security enhancements and help them secure their accounts without waiting in queues. This ensures immediate action and stronger customer trust.

Quality Assurance at Scale

AI Quality monitors every customer interaction to ensure compliance with financial regulations and internal standards. Automated scoring and insights help managers identify coaching opportunities and maintain consistent service quality across your operation.

Automated Banking Support

ConnexAI makes managing finances simple with AI Agents that provide instant answers about account details, transactions, and card services. This frees up human teams to focus on complex queries and delivers consistent, high-quality service around the clock.

Fraud Alerts and Real-Time Action

Detecting and preventing fraud is faster with AI. ConnexAI can send alerts, walk customers through security enhancements and help them secure their accounts without waiting in queues. This ensures immediate action and stronger customer trust.

Quality Assurance at Scale

AI Quality monitors every customer interaction to ensure compliance with financial regulations and internal standards. Automated scoring and insights help managers identify coaching opportunities and maintain consistent service quality across your operation.

Trusted by Leading Global Brands

Read the incredible success stories from our vast portfolio of client partnerships.

Mbusiswa Nyuswa

Chief Technology Officer

We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.

Guy Valles

Contact Centre Development

The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Kelly Laprocina

Systems & Data Manager

Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.

Ezequiel Negron

IT Director

I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.

Mychel Abello

Chief Technology Officer

Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.

Trusted by Leading Global Brands

Read the incredible success stories from our vast portfolio of client partnerships.

Mbusiswa Nyuswa

Chief Technology Officer

We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.

Guy Valles

Contact Centre Development

The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Kelly Laprocina

Systems & Data Manager

Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.

Ezequiel Negron

IT Director

I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.

Mychel Abello

Chief Technology Officer

Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.

Trusted by Leading Global Brands

Read the incredible success stories from our vast portfolio of client partnerships.

Mbusiswa Nyuswa

Chief Technology Officer

We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.

Guy Valles

Contact Centre Development

The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Kelly Laprocina

Systems & Data Manager

Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.

Ezequiel Negron

IT Director

I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.

Mychel Abello

Chief Technology Officer

Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.

AI-Driven Innovation Tailored for Enterprises

AI-Driven Innovation Tailored for Enterprises

Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.

Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.

Security

Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.

Scalability

Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.

Security

Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.

Scalability

Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.

Security

Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.

Scalability

Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.

Finance FAQs

How can AI Agent support customer contact teams in the finance sector?

Can AI Agent be used to support payment processes?

Can AI Agent handle investment or loan enquiries?

What if customers prefer speaking to a person?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

Finance FAQs

How can AI Agent support customer contact teams in the finance sector?

Can AI Agent be used to support payment processes?

Can AI Agent handle investment or loan enquiries?

What if customers prefer speaking to a person?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

Finance FAQs

How can AI Agent support customer contact teams in the finance sector?

Can AI Agent be used to support payment processes?

Can AI Agent handle investment or loan enquiries?

What if customers prefer speaking to a person?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

A new era of customer service

Ready to begin your AI journey? Schedule a demo today.

A new era of customer service

Ready to begin your AI journey? Schedule a demo today.

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A New Era of Customer Service

Start your AI journey by scheduling your demo today

A New Era of Customer Service

Start your AI journey by scheduling your demo today