Sector
Collections
Automate and Streamline Debt Recovery with Conversational AI
Sector
Collections
Automate and Streamline Debt Recovery with Conversational AI
Sector
Collections
Automate and Streamline Debt Recovery with Conversational AI
Sector
Collections
Automate and Streamline Debt Recovery with Conversational AI
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
Smarter Collections, Faster Resolutions
Pre-trained AI Agents that support collections teams by automating routine interactions, negotiating repayment plans and handling sensitive conversations across voice, email and chat. Built with compliance and empathy at its core.
Payment Reminders
Send automated, personalised reminders to customers via voice, SMS and email before due dates.
Balance Enquiries
Let customers check outstanding balances and next payment dates instantly through self-service.
Payment Plan Negotiation
Use AI to propose and confirm repayment plans in real time, based on eligibility and account history.
Secure Payment Processing
Enable PCI-compliant voice and chat transactions with secure authentication and real-time confirmation.
Missed Payment Follow-Ups
Trigger intelligent follow-up communications for overdue payments, offering options and support.
Payment Scheduling
Allow customers to set or amend payment dates through automated voice or chat interactions.
Compliance & Script Adherence
Ensure every interaction follows regulated language and tone, tracked and recorded by AI.
Recovery Analytics
Gain insights into recovery success rates, failed contacts and engagement trends with real-time dashboards.
AI That Recovers with Empathy
AI That Recovers with Empathy
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Proactive Payment Conversations
ConnexAI enables automated, human-like conversations that nudge customers towards resolution before accounts become delinquent. With personalisation, multi-language support and empathy built in, engagement improves and response times drop. This reduces operational pressure and increases recovery success.
Real-Time Agent Support
Collection agents receive real-time prompts, FAQs and account insights as they speak with customers, ensuring consistency and adherence to policy. This improves confidence, shortens call duration and helps ensure sensitive handling of each case.
Performance and Compliance Insights
Use AI Analytics and ASR to track key phrases, response times and outcomes across all conversations. Identify which strategies lead to higher repayment rates while maintaining regulatory alignment. Data dashboards help leaders respond to trends quickly.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
AI-Driven Innovation Tailored for Enterprises
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Collection FAQs
Can ConnexAI handle outbound collections calls?
How does ConnexAI ensure compliance in collections?
Will customers accept speaking to an AI about money?
Can the AI arrange custom payment plans?
How quickly can this be deployed across our collections team?
What reporting is available to track recovery performance?
Adaptable to Any Industry
Adaptable to Any Industry
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI