Sector
Betting & Gaming
Raise Player Engagement with Smart AI Solutions
Sector
Betting & Gaming
Raise Player Engagement with Smart AI Solutions
Sector
Betting & Gaming
Elevate Player Engagement with Smart AI Solutions
Sector
Betting & Gaming
Elevate Player Engagement with Smart AI Solutions
Real Time Interaction, Responsible Play
Pre-trained AI Agents that support customer care, fraud detection, and personalised offers across chat, voice, and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance.
Account Opening
Guide new players through registration and KYC checks
Bet Placement Support
Assist with stake selection, pricing queries, and bet confirmation
Responsible Gaming Alerts
Detect risky patterns and deliver timely self-exclusion prompts
Promotional Offers
Automatically send personalised bonuses based on play history
Payment Queries
Resolve deposit, withdrawal, and transaction issues instantly
24/7 Live Chat
Provide round the clock support on all gaming platforms
Fraud Detection Alerts
Notify accounts team of suspicious activity in real time
Loyalty Programme Guidance
Explain tiers, rewards, and redemption processes
Real Time Interaction, Responsible Play
Pre-trained AI Agents that support customer care, fraud detection, and personalised offers across chat, voice, and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance.
Account Opening
Guide new players through registration and KYC checks
Bet Placement Support
Assist with stake selection, pricing queries, and bet confirmation
Responsible Gaming Alerts
Detect risky patterns and deliver timely self-exclusion prompts
Promotional Offers
Automatically send personalised bonuses based on play history
Payment Queries
Resolve deposit, withdrawal, and transaction issues instantly
24/7 Live Chat
Provide round the clock support on all gaming platforms
Fraud Detection Alerts
Notify accounts team of suspicious activity in real time
Loyalty Programme Guidance
Explain tiers, rewards, and redemption processes
Real Time Interaction, Responsible Play
Pre-trained AI Agents that support customer care, fraud detection, and personalised offers across chat, voice, and in-app messaging. Trained on betting and gaming workflows to deliver instant, compliant assistance.
Account Opening
Guide new players through registration and KYC checks
Bet Placement Support
Assist with stake selection, pricing queries, and bet confirmation
Responsible Gaming Alerts
Detect risky patterns and deliver timely self-exclusion prompts
Promotional Offers
Automatically send personalised bonuses based on play history
Payment Queries
Resolve deposit, withdrawal, and transaction issues instantly
24/7 Live Chat
Provide round the clock support on all gaming platforms
Fraud Detection Alerts
Notify accounts team of suspicious activity in real time
Loyalty Programme Guidance
Explain tiers, rewards, and redemption processes
AI That Plays Smart
AI That Plays Smart
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
Athena is ConnexAI’s all-in-one AI engine, crafted to enhance customer experience by optimizing communication, automating processes, and enabling smarter, quicker decision-making.
AI Analytics
Provides real-time insights on leads, service volumes and sentiment
AI Agent
Delivers instant, voice-enabled guidance to buyers exploring models and options
AI Voice
Powers natural, human-like voice calls for booking and support
AI Analytics
Provides real-time insights on leads, service volumes and sentiment
AI Agent
Delivers instant, voice-enabled guidance to buyers exploring models and options
AI Voice
Powers natural, human-like voice calls for booking and support
AI Analytics
Provides insights on service volumes, player sentiment, and sales funnel weaknesses.
AI Agent
Responds instantly to common customer queries around terms and conditions, FAQs, and more.
AI Voice
Enables natural, human-like voice interactions for query handling and support.
AI Analytics
Provides insights on service volumes, player sentiment, and sales funnel weaknesses.
AI Agent
Responds instantly to common customer queries around terms and conditions, FAQs, and more.
AI Voice
Enables natural, human-like voice interactions for query handling and support.
Seamless Bet Placement
Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play engagement.
Risk-Assessed Responsible Gaming
Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant.
Dynamic Promotions Engine
Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals
Seamless Bet Placement
Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play engagement.
Risk-Assessed Responsible Gaming
Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant.
Dynamic Promotions Engine
Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals
Seamless Bet Placement
Offer 24-hour bet placement guidance via conversational AI, reducing abandonment and boosting in-play engagement.
Risk-Assessed Responsible Gaming
Use AI Analytics to flag risky patterns, trigger self-exclusion messages and keep your platform compliant.
Dynamic Promotions Engine
Personalise bonus offers in real time. AI Agent analyses play style and sends tailored free-bet or cashback deals
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
Trusted by Leading Global Brands
Read the incredible success stories from our vast portfolio of client partnerships.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I have never been so happy. They are an amazing technology partner to work with.
Tim Murray
IT Director
The onboarding and programming team was able to assist us in a very short 2-week turnaround to go live, whereas in other cases with vendors, it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Center
The ConnexAI support team has been outstanding. Of all the vendors and teams I have interacted with, it truly is the best one.
Ezequiel Negron
IT Director
I would definitely recommend ConnexAI to other healthcare providers. I believe it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I believe that ConnexAI provides an exceptional balance of investment, user-friendliness, support, and capabilities for its price point.
AI-Driven Innovation Tailored for Enterprises
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Betting & Gaming FAQs
How does AI Agent increase customer engagement?
How can AI Voice be deployed by gaming companies?
How does ASR improve quality assurance?
Can ConnexAI integrate with our CRM or other systems?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Betting & Gaming FAQs
How does AI Agent increase customer engagement?
How can AI Voice be deployed by gaming companies?
How does ASR improve quality assurance?
Can ConnexAI integrate with our CRM or other systems?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Betting & Gaming FAQs
How does AI Agent increase customer engagement?
How can AI Voice be deployed by gaming companies?
How does ASR improve quality assurance?
Can ConnexAI integrate with our CRM or other systems?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Adaptable to any sector
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
