Convert website browsing into purchasing by offering immediate answers to potential customers. From asking proactive questions to guiding customers through the sales funnel and managing inbound customer service inquiries – Live Chat is a versatile tool that can provide immediate ROI.
Connect with up to 3 billion global WhatsApp users and make your business instantly more accessible. Connex products expand and evolve to meet growing demands and an ever-changing digital communication landscape, meaning all of your outreach and support needs are handled via a single platform.
Ensure maximum coverage and fast, reactive communication with a consolidated communication strategy that allows you to reach your customers faster and in a more personalised way. Omni gives you the ability to correspond via posts, comments, and direct messages, with hassle-free conversion and SLA tracking built-in.
Upgrade your email conversations. ConnexAI’s all-in-one Interaction Centre empowers your agents with detailed, actionable information about each interaction. Quickly check SLA and resolution status and even communicate internally around an interaction, with private notes left during past conversations.
ConnexAI provides round-the-clock support and even has in-house integrations for augmenting voice profiles, putting you in control of all voice tasks.
Offer secure agent-assisted payments, seamless live chat checkout, and AI voice recognition for keypad-free transactions. All fully encrypted and compliant. Faster payments, safer data.
Flow is our self-service solution for automating customer journeys. Effortlessly design every step of the customer journey without writing a single line of code. Seamlessly switch channels, organize inquiries, and create experiences so proactive and convenient that every customer feels like a VIP.
Marketplace
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At ConnexAI, we have made it our mission to make integrating our platform as user-friendly as possible. Choose from hundreds of popular apps in our Marketplace.