Unmatched AI Business Analytics
Make confident data driven decisions
Utilize a comprehensive AI-powered suite of AI analytic tools to streamline your analytical foresight & Drive KPIs at scale
Sentiment Analysis
Entity Recognition
Automatic Speech Recognition
Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Reveal insights with keyphrase analysis
Automatically identify the most frequent keywords and phrases in your customer interactions. ConnexAI’s Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
Entity Recognition
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights. Streamline analysis, automate processes, and deliver more personalized customer experiences.
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Adaptable to any sector
Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Transform conversations with Entity Recognition & Keyphrase Analysis
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.
Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
Industry-Leading Performance
Explore Athena, ConnexAI's groundbreaking AI product suite crafted to transform customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Transform conversations with Entity Recognition & Keyphrase Analysis
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.
Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
The new era of customer service
Ready to begin your AI journey? Schedule a demo today.
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
Fast go-live implementation
AI-Driven Innovation Tailored for Enterprises
Achieve extraordinary outcomes with scalable, secure, and seamlessly integrated AI solutions designed to accelerate business expansion.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Security
Enterprise-level security with advanced encryption, adherence to global data protection standards, and strong access controls to protect your sensitive information.
Efficiency
Automate repetitive tasks, streamline workflows, and deliver real-time insights to enhance productivity and decision-making throughout your organization.
Integration
Seamlessly integrate with existing enterprise systems, ensuring smooth deployment and minimal disruption to business operations while delivering immediate value.
Scalability
ConnexAI's platform evolves alongside your business, providing adaptable AI-driven tools capable of managing large volumes of data and interactions in global operations.
Adaptable to any sector
Explore the testimonial resource hub to see what our clients and partners have to say about ConnexAI
Industry-Leading Performance
Explore Athena, ConnexAI's groundbreaking AI product suite crafted to transform customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Unmatched AI customer insights
Make confident data driven decisions
Utilize a comprehensive AI-powered suite of tools to streamline your analytical foresight & Drive KPIs at scale
Sentiment Analysis
Entity Recognition
Automatic Speech Recognition
Unmatched AI customer insights
Make confident data driven decisions
Utilise a comprehensive AI-powered suite of tools to streamline your analytical foresight & Drive KPIs at scale
Sentiment Analysis
Entity Recognition
Automatic Speech Recognition