ConnexAI named by Viva Tech: Top 10 Next Unicorns

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ConnexAI named by Viva Tech: Top 10 Next Unicorns

Powering Smarter Content

Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.

Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.

Powering Smarter Content

Your Intelligent Support Hub

Your Intelligent Support Hub

Knowledge by ConnexAI is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.

Knowledge by ConnexAI is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.

WYSIWYG Article Creation

Creating and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.

WYSIWYG Article Creation

Creating and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.

AI Search & Assistance

Harness the power of AI to deliver instant, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most accurate content, ensuring a seamless self-service experience.

AI Search & Assistance

Harness the power of AI to deliver instant, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most accurate content, ensuring a seamless self-service experience.

Seamless Ticket Escalation

When self-service isn’t enough, unresolved queries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the right agents, reducing response times and improving customer satisfaction.

Seamless Ticket Escalation

When self-service isn’t enough, unresolved queries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the right agents, reducing response times and improving customer satisfaction.

Effortless Article Management

Keeping your knowledge base up to date has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, structured, and easily accessible without cumbersome workflows.

Effortless Article Management

Keeping your knowledge base up to date has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, structured, and easily accessible without cumbersome workflows.

Branded & Customisable

Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.

Branded & Customisable

Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.

Engagement-Driven Insights

Data-driven decision-making is at your fingertips with our built-in analytics and feedback tools. Track article performance, user interactions, and search trends to continuously refine your knowledge base for maximum impact.

Engagement-Driven Insights

Data-driven decision-making is at your fingertips with our built-in analytics and feedback tools. Track article performance, user interactions, and search trends to continuously refine your knowledge base for maximum impact.

Knowledge Performance Results

Knowledge Performance Results

Discover Knowledge, ConnexAI’s advanced AI-powered knowledge hub, seamlessly centralising information to enhance support, boost efficiency, and improve customer engagement.

Reduction in Duplicate Work

86%

86%

Enhancement in Collaboration

40%

40%

Increased Customer Satisfaction

15%

15%

Productivity Boost

30%

30%

More Knowledge Sharing

10x

10x

Marketplace

Explore how ConnexAI integrates with your existing tech stack

At ConnexAI, we’ve made it our mission to make integrating our platform as user-friendly as possible. Select from 100s of popular apps in our Marketplace.

The new age of customer service

Want more Knowledge? Book a demo today.

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

Knowledge

Powering Smarter Content

Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.