ConnexAI named by Viva Tech: Top 10 Next Unicorns
Powering Smarter Content
Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.
Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.
Powering Smarter Content
Your Intelligent Support Hub
Your Intelligent Support Hub
Knowledge by ConnexAI is more than just a knowledge base. It’s an intelligent support hub designed to streamline information access. With AI-enhanced search and dynamic content management, your team and customers get the answers they need faster than ever.
WYSIWYG Article Creation
Creating and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.
WYSIWYG Article Creation
Creating and managing content has never been easier with our intuitive WYSIWYG editor. Authors can format articles, embed media, and update content in real-time without needing technical expertise.
AI Search & Assistance
Harness the power of AI to deliver instant, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most accurate content, ensuring a seamless self-service experience.
AI Search & Assistance
Harness the power of AI to deliver instant, relevant responses to both customers and agents. With advanced search capabilities and Athena integration, queries are matched with the most accurate content, ensuring a seamless self-service experience.
Seamless Ticket Escalation
When self-service isn’t enough, unresolved queries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the right agents, reducing response times and improving customer satisfaction.
Seamless Ticket Escalation
When self-service isn’t enough, unresolved queries are automatically escalated to your support team. AI-driven routing ensures that tickets reach the right agents, reducing response times and improving customer satisfaction.
Effortless Article Management
Keeping your knowledge base up to date has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, structured, and easily accessible without cumbersome workflows.
Effortless Article Management
Keeping your knowledge base up to date has never been easier. Our intuitive WYSIWYG editor, version control, and real-time publishing ensure that your content remains accurate, structured, and easily accessible without cumbersome workflows.
Branded & Customisable
Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.
Branded & Customisable
Your knowledge hub should be an extension of your brand. With custom themes, logos, and flexible layouts, you can create a seamless, on-brand experience that aligns with your company’s identity at every touchpoint.
Engagement-Driven Insights
Data-driven decision-making is at your fingertips with our built-in analytics and feedback tools. Track article performance, user interactions, and search trends to continuously refine your knowledge base for maximum impact.
Engagement-Driven Insights
Data-driven decision-making is at your fingertips with our built-in analytics and feedback tools. Track article performance, user interactions, and search trends to continuously refine your knowledge base for maximum impact.
Knowledge Performance Results
Knowledge Performance Results
Discover Knowledge, ConnexAI’s advanced AI-powered knowledge hub, seamlessly centralising information to enhance support, boost efficiency, and improve customer engagement.
Reduction in Duplicate Work
86%
86%
Enhancement in Collaboration
40%
40%
Increased Customer Satisfaction
15%
15%
Productivity Boost
30%
30%
More Knowledge Sharing
10x
10x
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
A new age of customer service
Ready to begin your AI journey? Book a demo today.
A new age of customer service
Ready to begin your AI journey? Book a demo today.
Knowledge
Powering Smarter Content
Knowledge is a streamlined AI platform for creating, managing, and sharing information. It empowers teams with efficient content creation tools and customisable branding.