ConnexAI named by Viva Tech: Top 10 Next Unicorns

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ConnexAI named by Viva Tech: Top 10 Next Unicorns

AI Data-Driven Insights

Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.

AI Data-Driven Insights

Harness the power of AI in procuring unmatched customer insights. AI Analytics performs deep interaction analysis so you can make confident, data-driven decisions.

AI Analytics

AI Data-Driven Insights

Groundbreaking conversational and generative chatbot technology to revolutionise your customer experience

Automated interaction summarisation

Automated interaction summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries without having to perform the analytical chore of interpreting meaning across multiple conversations.

Topic-based modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.

Topic-based modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics, and specific time periods, promoting greater organisation and better understanding of your customer interaction data.

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Keyphrase analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Entity recognition

Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.

Entity recognition

Allow AI Analytics to identify and classify the most important elements within conversations to transform unstructured data into actionable information. Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.

PII Identification and redaction

Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.

PII Identification and redaction

Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.

Athena Average Performance Results

Athena Average Performance Results

Discover Athena, ConnexAI's innovative AI product suite designed to reshape customer engagement.

More Interactions Handled With Use of AI

More Interactions Handled With Use of AI

10x

10x

Handle Time Cut By

Handle Time Cut By

+70%

+70%

Inbound Calls Reduced

Inbound Calls

-65%

-65%

AI Agents Available

AI Agents Available

24/7

24/7

Faster Data Processing

Faster Data Processing

5x

5x

Marketplace

Explore how ConnexAI integrates with your existing tech stack

At ConnexAI, we’ve made it our mission to make integrating our platform as user-friendly as possible. Select from 100s of popular apps in our Marketplace.

The new age of customer service

Get started with on your AI journey, book a demo today.

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today