ConnexAI named by Viva Tech: Top 10 Next Unicorns
All Your Channels In One Place
Every channel, in one easy to use interface, fully equipped with SLA timers, full customer interaction history and message prompts.
Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.
All your channels in one place
SMS
SMS
Enhance your CX by reaching customers where they are, on their mobile devices, with high-speed delivery and personalisation. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention across the globe.
Enhance your CX by reaching customers where they are, on their mobile devices, with high-speed delivery and personalisation. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention across the globe.
Live Chat
Turn website browsing into buying by providing immediate answers to prospective customers. From prompting outbound questions to nudging customers down the sales funnel, to managing inbound customer service queries - Live Chat is a versatile tool that can deliver immediate ROI.
Live Chat
Turn website browsing into buying by providing immediate answers to prospective customers. From prompting outbound questions to nudging customers down the sales funnel, to managing inbound customer service queries - Live Chat is a versatile tool that can deliver immediate ROI.
Connect with up to 3 billion global WhatsApp users and make your business instantly more accessible.
Connect with up to 2 billion global WhatsApp users and make your business instantly more accessible.
Social Media
For many businesses, Social Media is the cornerstone in their communication strategy. An Omni solution like ConnexAI can help to consolidate all your enquiries into one central point and distribute via social media platforms via posts, comments or direct messages and ensure maximum global presence.
Social Media
For many businesses, Social Media is the cornerstone in their communication strategy. An Omni solution can help to consolidate all your enquiries into one central point and distribute via social media platforms via posts, comments or direct messages and ensure maximum global presence.
Upgrade the way you email your customers. ConnexAI’s interface will provide your team with detailed, actionable information about each interaction, from SLA and resolution status to private notes left by their colleagues during past conversations.
Upgrade the way you email your customers. ConnexAI’s interface will provide your team with detailed, actionable information about each interaction, from SLA and resolution status to private notes left by their colleagues during past conversations.
Voice Services
Our state of the art dialler and VoIP technology allows your customers to connect with the right people at the right time.
Voice Services
Our state of the art dialler and VoIP technology allows your customers to connect with the right people at the right time.
PCI DSS
Offer secure agent-assisted payments, seamless live chat checkout, and AI voice recognition for keypad-free transactions. All fully encrypted and compliant. Faster payments, safer data.
PCI DSS
Enhance customer transactions with secure, encrypted Agent Assisted Payments for personalised support, Live Chat Payments for seamless self-service and AI-driven eCommerce insights, and Automated Speech Recognition with Athena AI for fast, keypad-free transactions.
Flow
Flow is ConnexAI's self-service solution to customer journey automation. Easily design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort questions, and build experiences that are so proactive and convenient every customer will feel like a VIP.
Flow
Flow is our self-service solution to customer journey automation. Easily design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort questions, and build experiences that are so proactive and convenient every customer will feel like a VIP.
Omni Performance Results
Omni Performance Results
Discover Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement and business growth.
Faster Customer Resolutions
8x
8x
Higher Retention Rates
7x
7x
More Customer Engagement
5x
5x
Higher Customer Lifetime Value
30%
30%
Annual Revenue Growth
9.5%
9.5%
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
All channels
in one place
A new age of customer service
Ready to begin your AI journey? Book a demo today.
A new age of customer service
Ready to begin your AI journey? Book a demo today.
Omni
All channels in one place
Every channel, in one easy to use interface, fully equipt with SLA timers, full customer interaction history and message prompts.