Industry

Travel & Hospitality

Upgrade Customer Journeys with Intuitive AI Assistance

Industry

Travel & Hospitality

Upgrade Customer Journeys with Intuitive AI Assistance

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Relaxing Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

Relaxing Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

Relaxing Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

AI to Navigate the Journey Ahead

AI to Navigate the Journey Ahead

Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.

Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.

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Gives insight into high-volume support topics to help refine your services and guest experience.

Assists your staff by surfacing accurate information about such things as destinations, safety policies, and booking terms directly from your knowledge base.

Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.

Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.

Captures and transcribes voice interactions, helping your team review conversations for quality assurance, compliance, and sales insight.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore

Gives insight into high-volume support topics to help refine your services and guest experience.

Assists your staff by surfacing accurate information about such things as destinations, safety policies, and booking terms directly from your knowledge base.

Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.

Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.

Captures and transcribes voice interactions, helping your team review conversations for quality assurance, compliance, and sales insight.

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Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.

Assists your staff by surfacing accurate information about destinations, safety policies and guest preferences directly from your knowledge base.

Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.

Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.

Captures and transcribes voice interactions across global teams and languages, helping you improve quality assurance and traveller insights.

Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.

Assists your staff by surfacing accurate information about destinations, safety policies and guest preferences directly from your knowledge base.

Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.

Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.

Captures and transcribes voice interactions across global teams and languages, helping you improve quality assurance and traveller insights.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise

Powerful Conversational AI Solutions Tailored for Enterprise

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.

Travel & Hospitality FAQs

Will AI Agent help manage guest enquiries?

Is ConnexAI suitable for both travel agencies and hotel chains?

How does Athena 2.0 help during travel disruptions?

How do your AI products help increase customer satisfaction?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

Travel & Hospitality FAQs

Will AI Agent help manage guest enquiries?

Is ConnexAI suitable for both travel agencies and hotel chains?

How does Athena 2.0 help during travel disruptions?

How do your AI products help increase customer satisfaction?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

Travel & Hospitality FAQs

Will AI Agent help manage guest enquiries?

Is ConnexAI suitable for both travel agencies and hotel chains?

How does Athena 2.0 help during travel disruptions?

How do your AI products help increase customer satisfaction?

How does AI Analytics help manage operational procedures?

Will ConnexAI products reduce operational costs?

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.