Industry
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Industry
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
AI to Navigate the Journey Ahead
AI to Navigate the Journey Ahead
Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.
Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.
AI Analytics
Gives insight into high-volume support topics to help refine your services and guest experience.
AI Guru
Assists your staff by surfacing accurate information about such things as destinations, safety policies, and booking terms directly from your knowledge base.
AI Agent
Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.
AI Voice
Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.
ASR
Captures and transcribes voice interactions, helping your team review conversations for quality assurance, compliance, and sales insight.
AI Analytics
Gives insight into high-volume support topics to help refine your services and guest experience.
AI Guru
Assists your staff by surfacing accurate information about such things as destinations, safety policies, and booking terms directly from your knowledge base.
AI Agent
Responds instantly to booking enquiries, provides information around disruptions, and assists with FAQs across multiple channels, freeing up live agents to focus on high value interactions.
AI Voice
Engages naturally with customers about things like flight updates and reservations, reducing wait times and improving customer service.
ASR
Captures and transcribes voice interactions, helping your team review conversations for quality assurance, compliance, and sales insight.
AI Analytics
Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.
AI Guru
Assists your staff by surfacing accurate information about destinations, safety policies and guest preferences directly from your knowledge base.
AI Agent
Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.
AI Voice
Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.
ASR
Captures and transcribes voice interactions across global teams and languages, helping you improve quality assurance and traveller insights.
AI Analytics
Reveals key travel patterns, booking trends and high-volume support topics to help refine your services and guest experience.
AI Guru
Assists your staff by surfacing accurate information about destinations, safety policies and guest preferences directly from your knowledge base.
AI Agent
Responds instantly to booking enquiries, disruptions and FAQs across multiple travel platforms, freeing up live agents to support urgent or complex issues.
AI Voice
Proactively calls or receives guest enquiries about flight changes, hotel directions or reservation status with intelligent automation.
ASR
Captures and transcribes voice interactions across global teams and languages, helping you improve quality assurance and traveller insights.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Personalised Travel Guidance
AI Guru supports your staff with real-time access to property information and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena 2.0 help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
