Drive growth with Athena AI Analytics
Athena AI Analytics: unlock transformative results with entity recognition, sentiment & keyword analysis +much more
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Sentiment Analysis
Keyphrase Analysis
Deploy AI Analytcs across every area of your business
AI Analytcs for your business


PII identification and redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.
Your own AI data scientist
Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.




Entity recognition
Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.
Your own AI data scientist
Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.




PII identification and redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.




Industry leading performance
Deploy ConnexAI's innovative AI product suite & reshape your customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to say about ConnexAI
Your own AI data scientist
Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.




PII identification and redaction
Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics.




Discover your growth potential with Athena AI Analytics
Get started on your AI journey, book a demo today.
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
Fast go-live implementation

Drive growth with Athena AI Analytics
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Sentiment Analysis
Keyphrase Analysis
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Sentiment Analysis
Keyphrase Analysis
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI


Industry leading performance
Deploy ConnexAI's innovative AI product suite designed & reshape your customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing







