Unmatched AI Business Analytics

Make Confident Data Driven Decisions

Utilise a comprehensive AI-powered suite of AI tools to streamline your analytical foresight & drive KPIs at scale

Sentiment Analysis

Entity Recognition

Automatic Speech Recognition

Unmatched AI Business Analytics

Make Confident Data Driven Decisions

Utilise a comprehensive AI-powered suite of AI tools to streamline your analytical foresight & drive KPIs at scale

  • Sentiment Analysis

  • Entity Recognition

  • Automatic Speech Recognition

  • No set-up or support costs

Unmatched AI Business Analytics

Make Confident Data Driven Decisions

Utilise a comprehensive AI-powered suite of AI tools to streamline your analytical foresight & drive KPIs at scale

Sentiment Analysis

Entity Recognition

Automatic Speech Recognition

No set-up or support costs

Drive growth with Athena AI Analytics

Athena AI Analytics: unlock transformative results with entity recognition, sentiment & keyword analysis +much more

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics.

Sentiment Analysis

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase Analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Sentiment Analysis

Keyphrase Analysis

Deploy AI Analytcs across every area of your business

AI Analytcs for your business

PII identification and redaction

Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.

Your own AI data scientist

Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.

Entity recognition

Utilise entity recognition insights to improve data analysis, automate your processes, and provide better customer experiences.

Your own AI data scientist

Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.

PII identification and redaction

Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics, allowing you to collate and interpret reporting without the risk of critical customer data being compromised.

Industry leading performance

Deploy ConnexAI's innovative AI product suite & reshape your customer engagement.

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

Your own AI data scientist

Extract meaningful insights from interaction summaries without you having to do the analytical legwork to interpret meaning from multiple conversations.

PII identification and redaction

Never worry about security and compliance, with astute identification and redaction of PII from AI Analytics.

Discover your growth potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

  • Fast go-live implementation

  • 3 years free call recording storage

  • Free training & hosting

  • No set-up costs

  • Free 24/7 support included

Discover your growth potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

Free 24/7 support included

No set-up costs

Free training & hosting

3 years free call recording storage

Fast go-live implementation

Drive growth with Athena AI Analytics

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Sentiment Analysis

Keyphrase Analysis

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Sentiment Analysis

Keyphrase Analysis

Security

Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.

Scalability

Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.

Discover your potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

  • Fast go-live implementation

  • 3 years free call recording storage

  • Free training & hosting

  • No set-up costs

  • Free 24/7 support included

Industry leading performance

Deploy ConnexAI's innovative AI product suite designed & reshape your customer engagement.

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing