ConnexAI named by Viva Tech: Top 10 Next Unicorns

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ConnexAI named by Viva Tech: Top 10 Next Unicorns

Client Success

Junior Operations Coordinator

Junior Operations Coordinator

Junior Operations Coordinator

Location:

Manchester UK (Onsite)

Salary: Competitive

As an Operations Coordinator, you will facilitate effective collaboration between several departments to ensure processes are followed and run smoothly.

Main responsibilities

  • Day-to-day client and staff interaction

  • Communicate with all departments to ensure deadlines are met

  • Working closely with the operations, project management and technical services teams

  • Identify trends and assess opportunities to improve processes and execution

  • Support team members and internal colleagues with ADHOC requests

  • Innovating & following operational processes

  • Seeing out Operational tasks from start to finish

  • Keeping real-time spreadsheets updated and accurate

  • Working on project management tools such as Trello and Zendesk to ensure operational processes are followed by multiple teams

  • Drafting of documents, including welcome packs and agreements

Competencies

  • Good administrative skills

  • Ability to stay on top of spreadsheets with the use of Excel

  • Understanding of reporting

  • Excellent communication skills, both internally and externally, to build relationships

  • Good time management skills

  • Collaboration and teamwork skills

  • Organised individual with a strong eye for detail

  • Computer Literate

Attributes

  • Be ready to take the next step in your career - experience in an Operations/Onboarding role preferred

  • Be a good communicator and build strong stakeholder relationships – they need to enjoy working with you too

  • Be self-driven and proactive and display a high degree of personal accountability

About ConnexAI

ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality.

ConnexAI's global footprint spans multiple continents, with offices in the United States, the United Kingdom, South Africa, Kenya, Nigeria, Spain, and Australia. This strategic presence allows us to serve customers in diverse markets and provide tailored solutions that meet their unique needs.

Recognized as one of the next unicorn businesses in the Titans of Tech report 2024, ConnexAI is committed to excellence and innovation in the field of artificial intelligence.

By partnering with ConnexAI, businesses can optimize their operations, improve customer experiences, and achieve long-term success in today's competitive market.