
Infrastructure
Location:
Manchester, UK
Salary: Competitive
As a Database Engineer, you will ensure our database systems are robust, secure, and highly efficient. You’ll be involved in development and BAU tasks, allowing you to apply your expertise to various impactful projects on our main CXM system. From optimising performance to troubleshooting complex issues, your contributions will be crucial to the success of our products.
Are you passionate about databases and eager to work on business-critical systems? We're expanding the team with an additional Database Engineer to play a key role in optimising and maintaining our data infrastructure. Our Database team love working with advanced database systems at ConnexAI.
Key Responsibilities:
Maintain and optimise our PostgreSQL databases, ensuring high performance and reliability
Identify and resolve production and development database issues
Calculate optimum values for database parameters and implement performance tunning
Integrate, evaluate, and install new database releases and updates
Provide support by coding utilities, resolving complex database issues, and responding to high-level queries
Develop custom routines and load and move data as required
Collaborate with the CXM team to handle escalations and complex database applications
Must-Have Skills:
Strong experience with relational databases (e.g., PostgreSQL, MySQL, Oracle, SQL Server)
Proficiency in Linux command lines and Bash scripting
Experience in database management, security, and performance optimisation
Experience in data maintenance and the ability to write reports
Strong communication skills for potential client interaction
What’s Interesting About the Work:
This team is at the heart of our operations, handling 80% of the escalations for our main system
You will interact closely with both development and support teams, making your work critical to the success of our product
Every day presents new challenges, offering the opportunity to solve complex database issues and contribute to support and development efforts
About ConnexAI
ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality.