ConnexAI named by Viva Tech: Top 10 Next Unicorns

Unmatched AI Business Analytics

Make confident data driven decisions

Utilize a comprehensive AI-powered suite of AI analytic tools to streamline your analytical foresight & Drive KPIs at scale

Sentiment Analysis

Entity Recognition

Automatic Speech Recognition

Deep interaction analysis for smarter decisions

Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.

Reveal insights with keyphrase analysis

Automatically identify the most frequent keywords and phrases in your customer interactions. ConnexAI’s Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.

Transform conversations with entity recognition

ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights. Streamline analysis, automate processes, and deliver more personalized customer experiences.

AI Analytic Innovation Tailored for Enterprise

Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth

Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics.

Sentiment Analysis

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase Analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics.

Sentiment Analysis

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase Analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Deploy AI Analytcs across every area of your business

AI Analytcs for your business

Deep interaction analysis for smarter decisions

Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.

Transform conversations with Entity Recognition & Keyphrase Analysis

ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.

Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.

Industry leading performance

Deploy ConnexAI's innovative AI product suite & reshape your customer engagement.

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

Deep interaction analysis for smarter decisions

Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.

Transform conversations with Entity Recognition & Keyphrase Analysis


ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.

Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.

Discover your growth potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

  • Fast go-live implementation

  • 3 years free call recording storage

  • Free training & hosting

  • No set-up costs

  • Free 24/7 support included

Discover your growth potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

Free 24/7 support included

No set-up costs

Free training & hosting

3 years free call recording storage

Fast go-live implementation

Drive growth with Athena AI Analytics

Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics.

Sentiment Analysis

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase Analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Interaction Summarisation

AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling

Topic-based modelling allows you to group and segment interactions by similar characteristics.

Sentiment Analysis

Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.

Keyphrase Analysis

Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.

Discover your potential with Athena AI Analytics

Get started on your AI journey, book a demo today.

  • Fast go-live implementation

  • 3 years free call recording storage

  • Free training & hosting

  • No set-up costs

  • Free 24/7 support included

Industry leading performance

Deploy ConnexAI's innovative AI product suite designed & reshape your customer engagement.

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

10x

10x

More Interactions Handled Following AI Implementation

70%

Decrease in Handle Times

65%

Reduction of Inbound Calls

24/7

AI Agent Availability

5x

Faster Data Processing

Unmatched AI customer insights

Make confident data driven decisions

Utilize a comprehensive AI-powered suite of tools to streamline your analytical foresight & Drive KPIs at scale

Sentiment Analysis

Entity Recognition

Automatic Speech Recognition

Unmatched AI customer insights

Make confident data driven decisions

Utilise a comprehensive AI-powered suite of tools to streamline your analytical foresight & Drive KPIs at scale

  • Sentiment Analysis

  • Entity Recognition

  • Automatic Speech Recognition