Industry
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Industry
Travel & Hospitality
Upgrade Customer Journeys with Intuitive AI Assistance
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Industry
Travel & Hospitality
Deliver Personalised Journeys with Conversational AI
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
Relaxing Travel Experiences Powered by AI
Pre-trained AI Agents that assist travellers across booking, check-in, and support channels. Fluent in multiple languages and ready to manage high volumes of requests related to flights, hotels, and itineraries. Athena improves guest satisfaction at every touchpoint.
Flight Booking
Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.
Hotel Reservations
Handle room searches, booking confirmations and special requests for individual or group stays.
Check-in Reminders
Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.
Itinerary Management
Offer dynamic updates on trip plans including delays, transfers and schedule changes.
Concierge Services
Provide on-demand local recommendations, booking for activities and real-time support during the stay.
Multilingual Support
Speak with guests in their native language for support, directions and updates across any channel.
Lost Luggage Support
Automate status updates, file claims and track recovery progress through AI-powered voice and chat.
24/7 Guest Support
Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.
AI to Navigate the Journey Ahead
AI to Navigate the Journey Ahead
Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.
Athena automates booking confirmations, delivers real-time itinerary updates, and curates personalised upsell offers thanks to genius-level AI Analytics. Leaving every guest feeling uniquely catered to.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
AI Agent
Explore AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Analytics
Explore AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Voice
Explore AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.
Frictionless Booking Support
ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions.
Intelligent Disruption Handling
Automate updates during delays or cancellations and keep travellers informed across SMS, voice, or email. This reduces support centre load and improves trust in your service during critical moments.
Guest Experience, Measured and Improved
AI Quality monitors guest interactions across voice, chat, and email to ensure consistent service standards. Automated scoring helps managers identify coaching opportunities and maintain quality across booking, support, and concierge teams.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handles thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Travel & Hospitality FAQs
Will AI Agent help manage guest enquiries?
Is ConnexAI suitable for both travel agencies and hotel chains?
How does Athena help during travel disruptions?
How do your AI products help increase customer satisfaction?
How does AI Analytics help manage operational procedures?
Will ConnexAI products reduce operational costs?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
