ConnexAI named by Viva Tech: Top 10 Next Unicorns

Platform

Clients

Company

ConnexAI named by Viva Tech: Top 10 Next Unicorns

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Industry

Travel & Hospitality

Deliver Personalised Journeys with Conversational AI

Seamless Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

Seamless Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

Seamless Travel Experiences Powered by AI

Pre-trained AI Agents that assist travellers across booking, check-in and support channels. Fluent in multiple languages and ready to manage high volumes of requests across flights, hotels, and itineraries, ConnexAI improves guest satisfaction at every touchpoint.

Flight Booking

Guide users through booking flights, applying discounts and choosing extras through AI-led chat and voice.

Hotel Reservations

Handle room searches, booking confirmations and special requests for individual or group stays.

Check-in Reminders

Automate reminders and instructions for online check-in, boarding or hotel arrival through SMS or email.

Itinerary Management

Offer dynamic updates on trip plans including delays, transfers and schedule changes.

Concierge Services

Provide on-demand local recommendations, booking for activities and real-time support during the stay.

Multilingual Support

Speak with guests in their native language for support, directions and updates across any channel.

Lost Luggage Support

Automate status updates, file claims and track recovery progress through AI-powered voice and chat.

24/7 Guest Support

Deliver round-the-clock assistance to manage disruptions, answer travel questions and give peace of mind.

AI That Anticipates Every Stay

AI That Anticipates Every Stay

Athena automates booking confirmations, delivers real-time itinerary updates and curates personalised upsell offers - from spa treatments to room upgrades - so every guest feels uniquely catered to.

Athena automates booking confirmations, delivers real-time itinerary updates and curates personalised upsell offers - from spa treatments to room upgrades - so every guest feels uniquely catered to.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.

Frictionless Booking Support

ConnexAI helps customers find and book travel or accommodation quickly and accurately. AI Agents provide live availability, pricing, and add-on guidance to reduce drop-offs and increase conversions. Image suggestion: A guest using a chatbot to book a hotel room while browsing travel deals.

Intelligent Disruption Handling

Automate updates during delays or cancellations and keep travellers informed across SMS, voice or email. This reduces support centre load and improves trust in your service during critical moments. Image suggestion: Mobile device showing a ConnexAI message with a rescheduled flight update.

Personalised Travel Guidance

AI Guru supports your staff with real-time access to guest data and travel policies, enabling personalised conversations and improved cross-selling. It creates a more connected, enjoyable guest journey. Image suggestion: Staff member assisting a guest using a tablet with ConnexAI interface open.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Chosen by Leading Global Brands

Explore excellent reviews from our vast portfolio of client success stories.

Mbusiswa Nyuswa

Chief Technology Officer

We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.

Tim Murray

Director of IT

The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.

Justin Freeman

Chief Information Officer

If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.

Gayle Cathey

Director of Call Centre

The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.

Ezequiel Negron

Director of IT

I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.

Leo Lopez

Chief Executive Officer

I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.

Powerful Conversational AI Solutions Tailored for Enterprise

Powerful Conversational AI Solutions Tailored for Enterprise

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Understand intent, history and sentiment in real time to drive faster and more accurate responses.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Security

Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.

Efficiency

Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.

Integration

Improve response accuracy over time through continuous learning from real-world interactions.

Scalability

Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.

Travel & Hospitality FAQs

How does ConnexAI help manage guest enquiries during peak seasons?

Can ConnexAI work across different languages?

Is ConnexAI suitable for both travel agencies and hotel chains?

Can ConnexAI personalise the guest experience?

How does ConnexAI help during travel disruptions?

Will it help increase customer satisfaction?

Travel & Hospitality FAQs

How does ConnexAI help manage guest enquiries during peak seasons?

Can ConnexAI work across different languages?

Is ConnexAI suitable for both travel agencies and hotel chains?

Can ConnexAI personalise the guest experience?

How does ConnexAI help during travel disruptions?

Will it help increase customer satisfaction?

Travel & Hospitality FAQs

How does ConnexAI help manage guest enquiries during peak seasons?

Can ConnexAI work across different languages?

Is ConnexAI suitable for both travel agencies and hotel chains?

Can ConnexAI personalise the guest experience?

How does ConnexAI help during travel disruptions?

Will it help increase customer satisfaction?

A new age of customer service

Get started with your AI journey book your demo today

A new age of customer service

Get started with your AI journey book your demo today

The New Age of Customer Service

Ready to start your AI journey? Schedule a demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.

A new age of customer service

Ready to start your AI journey? Book your demo today.