ConnexAI named by Viva Tech: Top 10 Next Unicorns
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Industry
Retail
Deliver Smarter Shopping Experiences with Conversational AI
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
Instant Support from Search to Checkout
AI Agents that assist shoppers across voice, chat and email, helping with product discovery, order status, returns and in-store support. Designed to boost conversions and enhance customer experience across retail touchpoints.
Product Recommendations
Help customers find the right product faster with AI-powered suggestions based on preferences and behaviour.
Order Tracking
Instantly respond to queries about delivery status, shipping timelines and updates.
Returns & Exchanges
Automate the returns process with instant eligibility checks and booking for collections.
In-Store Availability
Answer questions about stock levels, opening hours and product locations in nearby stores.
Promotions & Offers
Notify customers about active deals, voucher codes and loyalty points in real time.
Payment Assistance
Guide customers through payment steps, troubleshoot failed transactions and offer support on methods.
Account Management
Assist with login issues, order history, subscription preferences and profile updates.
Post-Sale Support
Help with aftercare, product setup and warranty questions through AI-led conversations.
AI That Personalises Every Aisle
AI That Personalises Every Aisle
Athena analyses shopping patterns in real time to drive bespoke promotions, optimise inventory levels and power conversational check-out assistants. The result is higher basket values and brand loyalty.
Athena analyses shopping patterns in real time to drive bespoke promotions, optimise inventory levels and power conversational check-out assistants. The result is higher basket values and brand loyalty.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Personalised Shopping Support
AI Agents guide shoppers through product searches, promotions and basket queries with real-time, contextual responses. This helps reduce friction and boosts online sales.
Post-Sale Automation
ConnexAI automates follow-up questions around delivery, returns and warranty registration. This eases pressure on support teams and keeps customers informed throughout their journey.
Unified Retail Knowledge
With AI Guru, in-store and online teams can access the same up-to-date information, reducing inconsistencies and speeding up resolution times. It supports smoother omnichannel retail experiences.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Retail FAQs
Can ConnexAI help reduce cart abandonment?
How does ConnexAI support retail staff?
Can ConnexAI handle seasonal spikes in traffic?
Does ConnexAI work with in-store teams?
Can it assist with loyalty and promotions?
How secure is customer data with ConnexAI?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI