Industry
Insurance
Cover All Bases with ConnexAI
Industry
Insurance
Cover All Bases with ConnexAI
Industry
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Industry
Insurance
Deliver Comprehensive Insurance Solutions with AI Agents
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Smarter Analysis, More Efficient Service.
AI Agents that support your insurance teams by fielding policy queries, handling KYC, and triaging customers seeking quotes and renewals. With cross-channel integration and training in insurance industry knowledge sources.
Claims Handling
Guide customers through claim submissions and status tracking smoothly.
Policy Enquiries
Instantly answer queries about cover levels, exclusions, premium dates, and excess fees.
Accident Reporting
Capture first notification of loss (FNOL) efficiently through structured AI-led dialogues.
Quote Assistance
Capture details of risk factors and speed up quote provision.
Speedier Renewals
Bolster sales funnels and expedite renewals discussions.
Document Requests
Retrieve and send policy documents, claims forms, and statements securely.
Payment Support
Handle questions about premiums, payment plans, and direct debit updates.
General Support
Answer FAQs across all product-types with tailored training for AI Agents.
Underwrite Your Processes with AI
Underwrite Your Processes with AI
Athena cuts turnaround by streamlining intake, triaging incoming claims, and flagging potential areas for compliance and quality checks. It can even guide customers through self-service options, freeing adjusters to focus on the most complex or sensitive claims.
Athena cuts turnaround by streamlining intake, triaging incoming claims, and flagging potential areas for compliance and quality checks. It can even guide customers through self-service options, freeing adjusters to focus on the most complex or sensitive claims.
AI Analytics
Identifies trends in claim reasons, customer satisfaction and call drop-off points, helping insurers optimise service delivery.
AI Guru
Equips insurance agents with live access to policy terms, customer history and compliance information during every customer interaction.
AI Agent
Supports your policyholders 24/7 with pre-trained workflows for claims, policy enquiries and renewals, reducing call volumes and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
ASR
Captures and transcribes spoken insurance claims, flagging keywords, missed steps and sentiment indicators for auditing and coaching.
AI Analytics
Identifies trends in claim reasons, customer satisfaction and call drop-off points, helping insurers optimise service delivery.
AI Guru
Equips insurance agents with live access to policy terms, customer history and compliance information during every customer interaction.
AI Agent
Supports your policyholders 24/7 with pre-trained workflows for claims, policy enquiries and renewals, reducing call volumes and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
ASR
Captures and transcribes spoken insurance claims, flagging keywords, missed steps and sentiment indicators for auditing and coaching.
AI Analytics
Identifies trends in claim reasons, customer satisfaction, and call drop-off points, helping insurers optimise service delivery.
AI Guru
Equips insurance agents with live access to policy terms, scripts, and compliance information during every customer interaction.
AI Agent
Supports policyholders 24/7 with training on policy enquiries, renewals, and general customer service tasks, reducing call centre strain and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
ASR
Captures and transcribes spoken insurance claims, flagging keywords, missed steps and sentiment indicators for auditing and coaching.
AI Analytics
Identifies trends in claim reasons, customer satisfaction, and call drop-off points, helping insurers optimise service delivery.
AI Guru
Equips insurance agents with live access to policy terms, scripts, and compliance information during every customer interaction.
AI Agent
Supports policyholders 24/7 with training on policy enquiries, renewals, and general customer service tasks, reducing call centre strain and speeding up resolutions.
AI Voice
Manages inbound and outbound insurance calls for claims updates, renewal offers and fraud alerts, improving response times and customer trust.
ASR
Captures and transcribes spoken insurance claims, flagging keywords, missed steps and sentiment indicators for auditing and coaching.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Streamlined Claims Journeys
With ConnexAI, customers can submit and track claims through voice, web or chat, with AI guiding them through each step. This reduces back-and-forth calls and provides faster resolutions, especially during peak periods.
Always-On Customer Support
AI Agents answer policy questions and can process requests at any time of day. This ensures your policyholders receive the support they expect without delays.
Agent Tools for Better Conversations
AI Guru supports your financial advisors during calls or chats with live prompts, policy guidance, and customer insights. This helps teams deliver compliant advice without delays and enhances the overall experience.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Insurance FAQs
Can ConnexAI help process claims?
Can AI integrate with our CRM and ticketing tools?
How does AI reduce call centre load for insurers?
How does ASR ensure compliance?
Will the AI understand different types of insurance products?
Will ConnexAI products reduce operational costs?
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
