Industry
Industry
Healthcare
Healthcare
Support Patients and Staff with Intelligent AI Solutions
Support Patients and Staff with Intelligent AI Solutions
Better Communication for Getting Better
Pre-trained AI Agents that work alongside your staff, can handle phone calls and other interactions, speak naturally, and provide intelligent support for common queries.
Appointment Scheduling
Book appointments instantly across voice, chat, and digital channels with AI-driven support.
Efficient Triaging
Direct contacts to the right departments using trained AI Agents with natural speech.
Prescription Requests
Automate renewals and requests with AI that understands history and intent.
Medical Record Access
Efficiently handle security procedures and offload sensitive requests to reduce call centre strain.
Billing & Payments
Handle payment queries and billing updates around the clock, without downtime.
Regulated Compliance
Ensure compliance with ASR transcription and quality assurance tools that give provider insights.
Insurance Verification
Speed up coverage checks with AI-powered validation across your systems and databases.
Post-Treatment Follow-Ups
Streamline aftercare with knowledge trained AI Agents that can resolve common queries.
Better Communication for Getting Better
Pre-trained AI Agents that work alongside your staff, can handle phone calls and other interactions, speak naturally, and provide intelligent support for common queries.
Appointment Scheduling
Book appointments instantly across voice, chat, and digital channels with AI-driven support.
Efficient Triaging
Direct contacts to the right departments using trained AI Agents with natural speech.
Prescription Requests
Automate renewals and requests with AI that understands history and intent.
Medical Record Access
Efficiently handle security procedures and offload sensitive requests to reduce call centre strain.
Billing & Payments
Handle payment queries and billing updates around the clock, without downtime.
Regulated Compliance
Ensure compliance with ASR transcription and quality assurance tools that give provider insights.
Insurance Verification
Speed up coverage checks with AI-powered validation across your systems and databases.
Post-Treatment Follow-Ups
Streamline aftercare with knowledge trained AI Agents that can resolve common queries.
Better Communication for Getting Better
Pre-trained AI Agents that work alongside your staff, can handle phone calls and other interactions, speak naturally, and provide intelligent support for common queries.
Appointment Scheduling
Book appointments instantly across voice, chat, and digital channels with AI-driven support.
Efficient Triaging
Direct contacts to the right departments using trained AI Agents with natural speech.
Prescription Requests
Automate renewals and requests with AI that understands history and intent.
Medical Record Access
Efficiently handle security procedures and offload sensitive requests to reduce call centre strain.
Billing & Payments
Handle payment queries and billing updates around the clock, without downtime.
Regulated Compliance
Ensure compliance with ASR transcription and quality assurance tools that give provider insights.
Insurance Verification
Speed up coverage checks with AI-powered validation across your systems and databases.
Post-Treatment Follow-Ups
Streamline aftercare with knowledge trained AI Agents that can resolve common queries.
AI Prescribed to Support
AI Prescribed to Support
Triage support and customer service interactions with AI Agent, automate provision of your policy and service delivery information, and empower staff with faster decisions-making thanks to AI Guru.
Triage support and customer service interactions with AI Agent, automate provision of your policy and service delivery information, and empower staff with faster decisions-making thanks to AI Guru.
AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Guru
Equips teams with instant answers and guidance by tapping into your knowledge base in real time.
AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
ASR
Accurately transcribes spoken interactions to streamline voice services and improve interaction routing.
AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Guru
Equips teams with instant answers and guidance by tapping into your knowledge base in real time.
AI Agent
Provides 24/7 support by automating tasks and managing customer interactions across all channels.
AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
ASR
Accurately transcribes spoken interactions to streamline voice services and improve interaction routing.
AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Guru
Equips teams with instant answers and guidance by tapping into your knowledge base in real time.
AI Agent
Supports patients and stakeholders by fielding enquiries logistics, operational parameters, requests, and more, freeing up admin time and improving accessibility.
AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
ASR
Accurately transcribes spoken interactions to assess for opportunities to improve service.
AI Analytics
Transforms conversations into clear insights, helping you predict trends and optimise performance.
AI Guru
Equips teams with instant answers and guidance by tapping into your knowledge base in real time.
AI Agent
Supports patients and stakeholders by fielding enquiries logistics, operational parameters, requests, and more, freeing up admin time and improving accessibility.
AI Voice
Delivers natural-sounding speech from text, creating more engaging and personalised experiences.
ASR
Accurately transcribes spoken interactions to assess for opportunities to improve service.
AI-Driven Patient Communication
Revolutionise how you connect with patients using intelligent, automated communication. ConnexAI streamlines appointment reminders, follow-ups, and reporting.
Clinical Documentation Support
Let your clinicians focus on patients, not paperwork. Athena 2.0 uses ASR to assist with transcription and summarisation of consultations, freeing up hours of admin time.
Predictive Insights
Go beyond reactive care. With AI Analytics, service user insights can point to trends such as common issues or expected contact times.
AI-Driven Patient Communication
Revolutionise how you connect with patients using intelligent, automated communication. ConnexAI streamlines appointment reminders, follow-ups, and reporting.
Clinical Documentation Support
Let your clinicians focus on patients, not paperwork. Athena 2.0 uses ASR to assist with transcription and summarisation of consultations, freeing up hours of admin time.
Predictive Insights
Go beyond reactive care. With AI Analytics, service user insights can point to trends such as common issues or expected contact times.
AI-Driven Patient Communication
Revolutionise how you connect with patients using intelligent, automated communication. ConnexAI streamlines appointment reminders, follow-ups, and reporting.
Clinical Documentation Support
Let your clinicians focus on patients, not paperwork. Athena 2.0 uses ASR to assist with transcription and summarisation of consultations, freeing up hours of admin time.
Predictive Insights
Go beyond reactive care. With AI Analytics, service user insights can point to trends such as common issues or expected contact times.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We have been using ConnexAI for just over five years now, and I’ve never been so happy. They're an amazing technology partner to work with.
Guy Valles
Contact Center Development
The most surprising benefit since partnering with ConnexAI is the support 24/7 availability. Since we've migrated, we had the best months that we've had in years.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Kelly Laprocina
Systems & Data Manager
Having the Al Voice incorporated into the Al Agent really helps the customer feel comfortable when they come through to us.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Mychel Abello
Chief Technology Officer
Of easily 10 to 15 AI companies that I've addressed, ConnexAI has been the only one to truly deliver on their brand promise.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Protect all interaction data with enterprise-grade safeguards, meeting SOC 2, GDPR, HIPAA, and ISO compliance to ensure data is always secure.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Unify data from CRMs and custom knowledge sources to power more accurate answers and smoother business processes.
Scalability
Agentic AI effortlessly handle thousands of customer interactions in parallel, ensuring consistent, high-quality responses as your business grows.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.
Healthcare FAQs
How does AI Agent help reduce strain on inbound lines of communication?
How can ConnexAI assist with internal staff operations?
Can ConnexAI products be integrated with patient management software?
What if contacts prefer speaking to a person?
How does AI Analytics help manage operational procedures?
What reporting capabilities does ConnexAI provide?
Healthcare FAQs
How does AI Agent help reduce strain on inbound lines of communication?
How can ConnexAI assist with internal staff operations?
Can ConnexAI products be integrated with patient management software?
What if contacts prefer speaking to a person?
How does AI Analytics help manage operational procedures?
What reporting capabilities does ConnexAI provide?
Healthcare FAQs
How does AI Agent help reduce strain on inbound lines of communication?
How can ConnexAI assist with internal staff operations?
Can ConnexAI products be integrated with patient management software?
What if contacts prefer speaking to a person?
How does AI Analytics help manage operational procedures?
What reporting capabilities does ConnexAI provide?
Adaptable to any industry
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
