ConnexAI named by Viva Tech: Top 10 Next Unicorns
Industry
BPO
Streamline Outsourced Operations with Intelligent AI Agents
Industry
BPO
Streamline Outsourced Operations with Intelligent AI Agents
Industry
BPO
Streamline Outsourced Operations with Intelligent AI Agents
Industry
BPO
Streamline Outsourced Operations with Intelligent AI Agents
Boost Productivity, Enhance Quality
Pre-trained AI Agents that assist in customer support, back-office processing and lead qualification. Able to handle voice, chat and email in multiple languages and trained on common BPO workflows to improve accuracy and speed
Lead Qualification
Automate prospect screening and appointment setting
Customer Onboarding
Guide new clients through KYC and data collection
Invoice Processing
Extract and validate invoice data automatically
Order Management
Track and update orders via chat or email
Helpdesk Support
Provide 24-hour technical and product support
Survey and Feedback
Collect and analyse customer satisfaction surveys
Claims Processing
Automate claim intake, validation and status updates
Back-Office Chatbot
Handle routine HR and IT requests internally
Boost Productivity, Enhance Quality
Pre-trained AI Agents that assist in customer support, back-office processing and lead qualification. Able to handle voice, chat and email in multiple languages and trained on common BPO workflows to improve accuracy and speed
Lead Qualification
Automate prospect screening and appointment setting
Customer Onboarding
Guide new clients through KYC and data collection
Invoice Processing
Extract and validate invoice data automatically
Order Management
Track and update orders via chat or email
Helpdesk Support
Provide 24-hour technical and product support
Survey and Feedback
Collect and analyse customer satisfaction surveys
Claims Processing
Automate claim intake, validation and status updates
Back-Office Chatbot
Handle routine HR and IT requests internally
Boost Productivity, Enhance Quality
Pre-trained AI Agents that assist in customer support, back-office processing and lead qualification. Able to handle voice, chat and email in multiple languages and trained on common BPO workflows to improve accuracy and speed
Lead Qualification
Automate prospect screening and appointment setting
Customer Onboarding
Guide new clients through KYC and data collection
Invoice Processing
Extract and validate invoice data automatically
Order Management
Track and update orders via chat or email
Helpdesk Support
Provide 24-hour technical and product support
Survey and Feedback
Collect and analyse customer satisfaction surveys
Claims Processing
Automate claim intake, validation and status updates
Back-Office Chatbot
Handle routine HR and IT requests internally
AI at Scale for Every Task
AI at Scale for Every Task
Athena orchestrates high-volume operations - from lead qualification to claims processing - with surgical precision. It adapts on the fly, enforces SLAs automatically and surfaces continuous performance insights to keep your costs low and quality high.
Athena orchestrates high-volume operations - from lead qualification to claims processing - with surgical precision. It adapts on the fly, enforces SLAs automatically and surfaces continuous performance insights to keep your costs low and quality high.
Automated Lead Screening
AI Agent qualifies prospects by asking pre-defined questions then books follow ups only for high value leads
Real Time SLA Monitoring
AI Analytics tracks response times and flags potential breaches before they occur Image suggestion: live KPI dashboard with alert widget overlay
Efficient Document Processing
Extract invoice and claim details via AI Guru, reducing manual entry errors and speeding up workflows
Automated Lead Screening
AI Agent qualifies prospects by asking pre-defined questions then books follow ups only for high value leads
Real Time SLA Monitoring
AI Analytics tracks response times and flags potential breaches before they occur Image suggestion: live KPI dashboard with alert widget overlay
Efficient Document Processing
Extract invoice and claim details via AI Guru, reducing manual entry errors and speeding up workflows
Automated Lead Screening
AI Agent qualifies prospects by asking pre-defined questions then books follow ups only for high value leads
Real Time SLA Monitoring
AI Analytics tracks response times and flags potential breaches before they occur Image suggestion: live KPI dashboard with alert widget overlay
Efficient Document Processing
Extract invoice and claim details via AI Guru, reducing manual entry errors and speeding up workflows
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Chosen by Leading Global Brands
Explore excellent reviews from our vast portfolio of client success stories.
Mbusiswa Nyuswa
Chief Technology Officer
We’ve been using ConnexAI for just over five years now, and I’ve never been so happy. They are an amazing technology partner to work with.
Tim Murray
Director of IT
The onboarding and programming team were able to help us in a very short 2-week turnaround to go live, where in other cases with vendors it took us six months.
Justin Freeman
Chief Information Officer
If you're somebody that is looking for a complete AI cutting-edge solution I highly recommend ConnexAI.
Gayle Cathey
Director of Call Centre
The ConnexAI support team has been fabulous. It is honestly, out of all my vendors and anyone I've dealt with, the best one.
Ezequiel Negron
Director of IT
I would definitely recommend ConnexAI to other health care providers. I think it is a leading platform in this industry.
Leo Lopez
Chief Executive Officer
I think that ConnexAI offers an exceptional balance of investment, ease of use, support and capabilities for its price point.
Powerful Conversational AI Solutions Tailored for Enterprise
Powerful Conversational AI Solutions Tailored for Enterprise
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Unlock transformative results with scalable, secure, and seamlessly integrated AI solutions built to drive enterprise growth.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Automate repetitive tasks, streamline workflows, and provide real-time insights to improve productivity and decision-making across the enterprise.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history and sentiment in real time to drive faster and more accurate responses.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant and up-to-date responses.
BPO FAQs
Can AI Agent handle multiple languages?
Can AI Voice handle live dealer requests?
How does ASR support compliance?
Can we customise workflows?
How is data secured?
Will it reduce operational costs?
BPO FAQs
Can AI Agent handle multiple languages?
Can AI Voice handle live dealer requests?
How does ASR support compliance?
Can we customise workflows?
How is data secured?
Will it reduce operational costs?
BPO FAQs
Can AI Agent handle multiple languages?
Can AI Voice handle live dealer requests?
How does ASR support compliance?
Can we customise workflows?
How is data secured?
Will it reduce operational costs?
Adaptable to Any Industry
Adaptable to Any Industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI