Connex One has been named a finalist for Best Use of the Customer Voice at this year’s Engage B2B Awards, earning recognition alongside global technology leaders including Microsoft, Philips and Tata Communications.
The award recognises organisations that have successfully implemented a “voice of the customer” programme that elevates customer insight and improves understanding of customer behaviour. Connex One was recognised for its efforts to embed customer feedback into core decision-making and enhance the overall customer experience.
“We’re proud to be acknowledged in a category that reflects our commitment to listening to our customers and ensuring their voices shape our products and services,” Connex One said in a statement.
The full list of finalists for the 2022 Engage B2B Awards is available at engageb2bawards.com/2022-engage-b2b-awards-finalists.
About ConnexAI
ConnexAI is an award-winning AgenticAI platform designed by a world-class engineering team to help organisations maximise profitability, accelerate revenue growth, and redefine productivity. Built from the ground up with proprietary AI models, ConnexAI’s suite of enterprise-grade applications — including AI Agent, AI Analytics, ASR, AI Voice, and AI Quality — enables businesses to automate complex processes and deliver human-like problem-solving at scale.
