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Connex One, a leading global provider of AI and omnichannel solutions for enterprises, today announced a strategic partnership with Telarus, a premier Technology Solutions Distributor (TSD) specialising in customer experience, contact centre, unified communications, cloud, cybersecurity and mobility solutions. This collaboration marks a significant milestone in expanding access to Connex One’s enterprise platform across the Telarus advisor network.
With more than 500 employees across 10 countries, Connex One provides its platform to many of the world’s leading brands. The company’s rapid growth is fuelled by its cutting-edge AI and omnichannel technology, including its proprietary AI engine, Athena. Built with user experience at its core, the platform combines powerful functionality with an intuitive design to deliver exceptional performance for enterprise contact centres.
Through the new partnership, Telarus advisors will now be able to offer Connex One’s AI and omnichannel platform to meet growing demand for modern, AI-driven customer engagement solutions. The increasing adoption of artificial intelligence in the contact centre industry—and Connex One’s ability to deliver agile, enterprise-grade service—were key factors in forming the partnership.
“We are thrilled to partner with Connex One to bring their cutting-edge customer engagement platform to our network,” said Richard Murray, Chief Commercial Officer at Telarus. “Connex One’s platform aligns with our commitment to delivering exceptional technology solutions, and we are confident this partnership will help our advisors and clients achieve new levels of success in their customer engagement strategies.”
Connex One Chief Revenue Officer Joe Giammanco shared the company’s enthusiasm: “Partnering with Telarus represents a major step forward in expanding access to innovative customer engagement technology across the U.S. We are excited to collaborate with Telarus and leverage their expertise in technology services distribution to bring our enterprise platform to even more businesses.”
The partnership marks an important milestone in Connex One’s expansion across the United States and reflects the shared goal of both organisations to drive innovation and deliver value to companies modernising their customer engagement strategies. For more information about Connex One, Telarus, or the partnership, visit https://www.connex.ai and https://www.telarus.com/.
About ConnexAI
ConnexAI is an award-winning AgenticAI platform designed by a world-class engineering team to help organisations maximise profitability, accelerate revenue growth, and redefine productivity. Built from the ground up with proprietary AI models, ConnexAI’s suite of enterprise-grade applications — including AI Agent, AI Analytics, ASR, AI Voice, and AI Quality — enables businesses to automate complex processes and deliver human-like problem-solving at scale.
About Telarus
Telarus, a premier global technology services distributor, has spent more than two decades helping technology advisors grow and succeed through deep market insights, strategic partnerships, and a complete set of services, solutions, and tools. By working closely with advisors and suppliers, Telarus enables businesses to source, purchase, and implement the right technologies for maximum impact.
