
ConnexAI named by Viva Tech: Top 10 Next Unicorns





Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Reveal insights with keyphrase analysis
Automatically identify the most frequent keywords and phrases in your customer interactions. ConnexAI’s Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
Transform conversations with entity recognition
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights. Streamline analysis, automate processes, and deliver more personalized customer experiences.
AI Analytic Innovation Tailored for Enterprise
Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth
Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.
Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.

Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Deploy AI Analytcs across every area of your business
AI Analytcs for your business
Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Transform conversations with Entity Recognition & Keyphrase Analysis
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.
Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
Industry leading performance
Deploy ConnexAI's innovative AI product suite & reshape your customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to say about ConnexAI
Deep interaction analysis for smarter decisions
Unlock actionable insights from every customer conversation. ConnexAI’s AI Analytics dives deep into interaction data, revealing trends, patterns, and opportunities—so you can make confident, data-driven decisions that enhance customer experience and drive business growth.
Transform conversations with Entity Recognition & Keyphrase Analysis
ConnexAI’s Entity Recognition pinpoints and classifies critical information within every interaction, turning unstructured data into actionable insights.
Keyphrase Analysis helps you spot emerging trends, understand customer intent, and make informed decisions to stay ahead of the market.
Discover your growth potential with Athena AI Analytics
Get started on your AI journey, book a demo today.
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
Fast go-live implementation

Drive growth with Athena AI Analytics
Discover how the AI Analytics suite from ConnexAI's is designed to scale & power business growth
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Interaction Summarisation
AI Analytics conveniently connects with your existing ConnexAI modules, allowing you to extract useful insights from interaction summaries.

Topic-Based Modelling
Topic-based modelling allows you to group and segment interactions by similar characteristics.
Sentiment Analysis
Athena AI assesses customer sentiment to help you understand what is at the heart of customer satisfaction.
Keyphrase Analysis
Review the most popular keywords and phrases in your interactions to spot industry trends and understand the meaning of your conversations.
Security
Deliver AI-led support across voice, chat, email and digital channels for a seamless customer experience.
Efficiency
Understand intent, history, and sentiment in real time to speed up responses and improve accuracy.
Integration
Improve response accuracy over time through continuous learning from real-world interactions.
Scalability
Connects to your knowledge base and LLM sources to deliver accurate, compliant, and up-to-date responses.
Adaptable to any industry
Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI


Industry leading performance
Deploy ConnexAI's innovative AI product suite designed & reshape your customer engagement.
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing
10x
10x
More Interactions Handled Following AI Implementation
70%
Decrease in Handle Times
65%
Reduction of Inbound Calls
24/7
AI Agent Availability
5x
Faster Data Processing




















Unmatched AI customer insights
Make confident data driven decisions
Utilise a comprehensive AI-powered suite of tools to streamline your analytical foresight & Drive KPIs at scale




Sentiment Analysis
Entity Recognition
Automatic Speech Recognition