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ConnexAI has successfully completed its SOC 2 Type 2 Assessment
We’re excited to announce that ConnexAI has successfully completed its SOC 2 (Type 2) audit. This accomplishment follows our SOC 2 (Type 1) assessment in May 2024 and demonstrates our ongoing dedication to maintaining the highest standards of security, compliance, and data protection for our valued customers.
What is SOC 2?
SOC 2 (System and Organization Controls 2) is an industry-recognized auditing standard that evaluates a service organization’s systems and processes for security, availability, integrity, confidentiality, and privacy.
Achieving SOC 2 compliance is an independent validation of our commitment to implementing comprehensive and effective security measures to protect your data and ensure the reliability of our platform and software solutions.
SOC 2 audits come in two types: Type 1 and Type 2.
SOC 2 (Type 1) assesses whether a company’s controls are properly designed at a specific point in time, while SOC 2 (Type 2) evaluates whether these controls are not only effectively designed but also consistently operating as intended over a defined period. By completing our SOC 2 (Type 2) audit, ConnexAI has demonstrated the long-term effectiveness of our security controls.
What Does This Mean for Our Valued Customers?
The successful completion of our SOC 2 Type 2 audit highlights ConnexAI’s commitment to security excellence, giving our clients confidence that:
Your data is continuously protected: Our SOC 2 Type 2 certification confirms that we have implemented and maintained strict security controls to safeguard your sensitive information against unauthorized access, breaches, and cyber threats over time.
Our platform is reliable and resilient: We prioritize service uptime and have put rigorous measures in place to ensure our services are consistently available and dependable.
We meet industry standards and regulations: Our SOC 2 compliance aligns with various data security regulations, providing you with the assurance that your information is managed according to best practices.
You can focus on what matters: With robust, verified security measures in place, you can focus on growing your business, knowing that ConnexAI is dedicated to the safety and integrity of your data.
Aligning with Industry Standards: Building on a Strong Foundation
SOC 2 compliance is a crucial part of our broader commitment to security. This certification complements other certifications and standards ConnexAI has achieved, including ISO 27001, Cyber Essentials, ISO 22301, HIPAA, and PCI DSS. By adhering to these frameworks, we strengthen our already solid foundation and provide additional assurance that ConnexAI is fully dedicated to maintaining the highest security controls in the industry.
A Commitment to Continuous Security
At ConnexAI, achieving SOC 2 Type 2 certification is just the beginning — it’s part of our ongoing commitment to security and continuous improvement. We are dedicated to constantly enhancing our security controls, technology, and processes to stay ahead of evolving threats and deliver the highest level of protection for your data.
Partnering with Confidence
Our SOC 2 Type 2 certification reinforces the trust and transparency we build with our customers. By choosing ConnexAI, you’re partnering with a provider that prioritizes the security of your data and is committed to the success of your business operations.
To request a copy of our SOC 2 report, please contact our Director of Compliance, Bethany Longthorne, at bethany.longthorne@connex.ai.
Thank you for your trust and ongoing partnership. We are dedicated to delivering secure, reliable solutions that support your business every step of the way.




