Our Clients | Insurance

Old Mutual

One of the world’s biggest insurers

Old Mutual Limited is a 170+ year old pan-African investment, savings, insurance, and banking group. It is listed on the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange and the Botswana Stock Exchange

Old Mutual

Effective enterprise communications

Boost performance business-wide

Discover how Connex helped Old Mutual to:

 

  • Gain actionable, real-time insights on team performance
  • Increase their teams’ efficiency to multiply leads and sales
  • Reduce insurance quote times by 81%

Futureproof technology driving commercial efficiencies

As well as ensuring a smooth rollout of the platform across multiple teams, much work was done in the backend to configure numerous integrations into a complex network architecture. Connex’s technical team were able to do this with a clear and strategic road map forward which sits within Old Mutual’s Cloud Strategy.

 

The results of implementing Connex has impacted everything from future-proofing Old Mutual with Cloud-based technology, driven significant uplift in productivity and delivered deeper insights into agent and team performance more than ever before.

 

Read Testimonial

“We saw a big push from our contactability perspective, which saw our quote time go from 11 minutes to 2. The volume of efficiencies speaks for itself.”

Jan Marais

Old Mutual Insurance

Want to know more?

If you want to learn more about how Connex is captaining the customer engagement revolution, drop us a call or a message!

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