Athena
Foundational Models
Foundational Models
Foundational Models
Our LLM is the foundational model powering the ConnexAI suite, fine-tuned and trained using DPO (Direct Preference Optimisation) to better align its behaviour with human preferences.
Our LLM is the foundational model powering the ConnexAI suite, fine-tuned and trained using DPO (Direct Preference Optimisation) to better align its behaviour with human preferences.
AI Agent Toolkit
Agentic Application
Deep-Tech Layer




































Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.
Humanistic Dialogue
Produces natural, fluid responses that mirror real conversational behaviour.

Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.

Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.

Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.

Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.

Aligned Behaviour
DPO trains the model using ranked human preferences to improve helpfulness, tone and consistency.
Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.

Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.

Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.

Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.

Fine-tuned for CX
Optimised on customer interaction data to handle support, sales and service scenarios effectively.

Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Agent Foundation
Underpins all AI agents, enabling coherent reasoning and coordinated multi-agent workflows.
Seguridad de nivel empresarial

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Seguridad de nivel empresarial

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Seguridad de nivel empresarial

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Seguridad de nivel empresarial

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Seguridad de nivel empresarial

SOC 2 Type 2

HIPAA

G-Cloud

ISO 22701

ISO 22301

ISO 9001

PCI DSS

Cyber Essentials

Data Privacy Week

POPI Act
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Shortlisted for Four Categories at The 2026 A.I. Awards
Comunicados de Prensa

ConnexAI gana el premio 'Solución de conversión de voz a texto del año' en los AI Breakthrough Awards
Comunicados de Prensa

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Comunicados de Prensa

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Comunicados de Prensa
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Shortlisted for Four Categories at The 2026 A.I. Awards
Comunicados de Prensa

ConnexAI gana el premio 'Solución de conversión de voz a texto del año' en los AI Breakthrough Awards
Comunicados de Prensa

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Comunicados de Prensa

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Comunicados de Prensa
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Shortlisted for Four Categories at The 2026 A.I. Awards
Comunicados de Prensa

ConnexAI gana el premio 'Solución de conversión de voz a texto del año' en los AI Breakthrough Awards
Comunicados de Prensa

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Comunicados de Prensa

ConnexAI Named Among The Fastest-Growing Tech Companies in the North for Eighth Consecutive Year at Northern Tech Awards 2026
Comunicados de Prensa
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Shortlisted for Four Categories at The 2026 A.I. Awards
Comunicados de Prensa

ConnexAI gana el premio 'Solución de conversión de voz a texto del año' en los AI Breakthrough Awards
Comunicados de Prensa

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Comunicados de Prensa
Newsroom
Explore insights, trends, and ideas shaping the future of CX

ConnexAI Shortlisted for Four Categories at The 2026 A.I. Awards
Comunicados de Prensa

ConnexAI gana el premio 'Solución de conversión de voz a texto del año' en los AI Breakthrough Awards
Comunicados de Prensa

ConnexAI Wins ‘Best AI Agent Platform’ at the AI & Software Development Awards 2026
Comunicados de Prensa
Una nueva era de atención al cliente
¿Listo para comenzar tu viaje con IA? Reserva tu demostración hoy.
Una nueva era de atención al cliente
¿Listo para comenzar tu viaje con IA? Reserva tu demostración hoy.
Una nueva era de atención al cliente
¿Listo para comenzar tu viaje con IA? Reserva tu demostración hoy.