
Infrastructure
Location:
Manchester UK
Salary: Competitive
As an Operations Coordinator, you will facilitate effective collaboration between several departments to ensure processes are followed and run smoothly.
Main responsibilities
Day-to-day client and staff interaction
Communicate with all departments to ensure deadlines are met
Working closely with the operations, project management and technical services teams
Identify trends and assess opportunities to improve processes and execution
Support team members and internal colleagues with ADHOC requests
Innovating & following operational processes
Seeing out Operational tasks from start to finish
Keeping real-time spreadsheets updated and accurate
Working on project management tools such as Trello and Zendesk to ensure operational processes are followed by multiple teams
Drafting of documents, including welcome packs and agreements
Competencies
Good administrative skills
Ability to stay on top of spreadsheets with the use of Excel
Understanding of reporting
Excellent communication skills, both internally and externally, to build relationships
Good time management skills
Collaboration and teamwork skills
Organised individual with a strong eye for detail
Computer Literate
Attributes
Be ready to take the next step in your career - experience in an Operations/Onboarding role preferred
Be a good communicator and build strong stakeholder relationships – they need to enjoy working with you too
Be self-driven and proactive and display a high degree of personal accountability
About ConnexAI
ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality.