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Our goal was to incorporate the Omni AI components of ConnexAI to assist us with efficiency goals.
Explore Athena AI
Empower your teams with AI Guru, the intelligent in-house coach designed to streamline user processes and boost productivity.
Improve user output quality to ensure you’re getting the most out of your workforce
Instantly access information with integrated knowledge bases
AI-driven prompts for optimised interactions and success in support or sales
Save time with automated summarisation and extraction of key details
AI Guru is your revolutionary internal assistant, designed to streamline user communications and boost productivity. AI Guru transforms how teams operate when interacting with customers, offering instant access to practical knowledge, advanced conversational capabilities, and unparalleled support.
AI Guru analyses complex queries and questions during interactions, providing users with accurate answers to fulfil customer requests.
AI Guru seamlessly integrates with your knowledge base, providing instant access to relevant and accurate information.
By learning and adapting through your personalised model, AI Guru evolves with your business needs and customer expectations, providing personalised and efficient support.
Enhance agent performance by offering instant access to accurate answers and contextually relevant information. AI Guru analyses complex queries and delivers precise answers quickly and efficiently, reducing the time agents spend searching for information.
AI Guru quickly accesses your knowledge base to provide agents with precise answers and contextually relevant article suggestions, ensuring smooth interactions and faster completion times.
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AI Guru reduces agent training time and costs, provides instant access to company knowledge, ensures immediate productivity, and leads to faster ROI.
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Provide fast, comprehensive user support without heavy reliance on extensive training and managerial oversight, allowing experienced staff to focus on complex tasks and strategic initiatives.
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Decrease response times, ensure accurate and immediate answers, and achieve more satisfying customer interactions.
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Seamlessly integrate with your knowledge base, providing precise answers within seconds, reducing distractions and administrative time, and enhancing overall efficiency and productivity for agents handling a wide range of queries.
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Real-time call transcripts offer immediate written records of customer interactions, facilitating swift analysis and issue resolution, while real-time coaching amplifies responsiveness and customer satisfaction with quick referencing and accurate responses.
We’re so confident your team and your customers will love our AI Guru solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
Shaping the Future of Customer Experience.
