Knowledge | Themes

Your Product, On Brand

 

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Brand your guidelines

Ensure great interactions with your brand at every touchpoint of the customer journey. Whether your customers are speaking to a representative on the phone or utilising an FAQ guide; every interaction with your brand should be a memorable impactful one. Use predefined themes or style your own support system in accordance with your brand guidelines to cement your brand as synonmyous with great service.

 

Benefits of Themes

Personalise

Personalise

Customise colours to your brand guidelines 

 

Support

Support

Offer professional and easy to navigate self-service articles

 

Centralise

Centralise

Provide the information your customers need in one place

 

Themes

Customised self-service

Whether you’re aligning your support resources to your existing brand palette, or want to make them more accessible for all readers, our range of Article Builder Themes are there to get the job done.

 

 

 

Predefined Themes

Choose ready to go Theme designed by ConnexAI UI/UX Experts and immediately have impactful, great looking articles.

 

Customise to your taste

Have specific brand pallette in mind? Change the colour inputs for each section and see your brand come to life on the page.

 

Import your brand assets

We want you to see this document as your own. Add in logos, favicon etc to give it that special touch.

 

 

 

Put the art in Article

Tailor-made for you

  • Style your knowledge articles to fit in with your branding
  • Create a sense of authority and brand recognition by inputting your logo and brand assets on how to guides
  • Predefined themes for when you need to launch articles and guides quickly

 

"Everyday I walk through that office and looking at ConnexAI is one of my favourite things; it's beautiful, agents love using it, and there's always new features"

Sebastian Alexanderson

CEO & Founder

Find the solution that suits you

Article Building

Construct content to handle customer queries

Knowledge

Organise and allocate support tickets all from one convenient location

Training

Use guides as a training manual to queue up articles and speed up your agents onboarding processes.

Knowledge Overview

Knowledge is power

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See ConnexAI in action

We’re so confident your team and your customers will love our Themes solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!

 

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