UPGRADE FROM VOIP
Call centre SaaS to make every interaction count
Switch to omnichannel: Increase contacts per hour, connection rates, interactions, your tangible revenue in days & much more
Omni Messaging AI & Automation Workforce Optimisation
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Unite all your communication channels
TRANSFORM YOUR ENAGEMENT IN THE CLOUD
Unite all your communications channels
Omni Call Centres
AI Automation
Workflow management
Analytics
TRANSFORM YOUR INTERACTIONS IN THE CLOUD
Upscale from the limitations of VOIP
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.
Upscale from the limitations of VOIP
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.
Athena: The brain of Connex
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any VOIP system is able to acheive.
Revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any VOIP system is able to achieve.
Powered by our award winning Athena
ENGAGING GAMIFICATION
Create agent experiences not available with VOIP
Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Drive agent performance at scale
Empower and incentivise your agents to raise performance through friendly competition based objectives.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Drive call centre performance change in days. Request a demo:
Free 24/7 support included
No set-up costs Free training & hosting
3 years free call recording storage
fast go-live implementation