UPGRADE FROM SOFTPHONES
Improve agent performance in days with call centre AI
Switch to omnichannel: Increase contacts per hour, connection rates, interactions, your tangible revenue in days & much more
Omni Messaging AI & Automation Workforce Optimisation
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Create unstoppable sales and customer service teams
CONNECT MORE, ENGAGE MORE, SELL MORE
Create unstoppable sales and customer service teams
Drive and optimise performance across every aspect of your business from sales, customer service, agent engagement, operations and more with our feature rich platform:
( click features to find out more )
Omni Call Centres
AI Automation
Workflow management
Analytics
The future of customer engagement
+
Global Clients
%
AV Sales Increase
%
Av Saving On Switch
%
Av Productivity Increase
Scalable workflow automation
TRANSFORM YOUR INTERACTIONS IN THE CLOUD
Scalable workflow automation
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.
Drive performance with AI & Automation
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more.
Next Generation Gamify
ENGAGE AGENTS LIKE NEVER BEFORE
Next Generation Gamify
Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Take workforce management to the next level
NEXT LEVEL WORKFORCE MANAGEMENT
Take complete control of your contact centre workforce
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Start driving significant performance increases in days: Request a demo
Free 24/7 support included
No set-up costs Free training & hosting
3 years free call recording storage
fast go-live implementation
