Transform call centre KPIs with Connex

INCREASE SALES & RESOLUTION RATES IN DAYS

Connect more & sell more with call centre AI

Empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue: play the video

Omni AI Messaging AI & Automation Workforce Optimisation

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A selection of clients who’ve recently switched

Create unstoppable sales and customer service teams


NEXT GEN ENGAGMENT PLATFORM

Create unstoppable sales and customer service teams

( click features to find out more )

Omni AI Call Centres
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI Automation
Intuitive automation that enagages users, impacts actions and resolves problems in real-time with AI by creating remarkable users journeys.

Workflow management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.


NEXT GEN GAMIFICATION

Utilise a scalable rewards system with measurable results

Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.

Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.

Athena AI: The brain of Connex


THE BRAIN OF CONNEX ONE

Athena AI

Our propriety AI system Athena AI coupled with the Connex platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any Unify PBX system is able to acheive.

Revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any unify PBX system is able to achieve.

Powered by our award winning Athena AI


CONNECT ALL YOUR CHANNELS WITH EASE

Handle 1000’s of interactions

Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.

Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the Connex Platform.

What are you waiting for?

Join our global clients and start driving significant performance increases in days: Request a demo

Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
fast go-live implementation