NEXT GEN CXM SOFTWARE
Close more deals & solve more queries
Empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue
Omni Messaging AI & Automation Workforce Optimisation
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Create unstoppable sales and customer service teams
UNITE ALL COMMUNICATION CHANNELS
Empower your sales and customer service teams
Omni Call Centres
AI Automation
Workflow management
Analytics
Vastly improve compliance & resolution management
HIGHLY CERTIFIED
Vastly improve compliance & resolution management
Our ISO, FCA, SOC and HIPPA accredited system has a suite of tools to handle the most complex compliance and resolution challenges. Automate and optimise your processes with speech analytics, whisper coaching, IVRs, live compliance score cards, keyword analysis +more.
Uncover your hidden potential with realtime & automated reporting
80+ REPORTS AVAILABLE
A 360 view of all your interactions
Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.
Handle multiple campaigns with no loss of data
EMPOWER YOUR TEAMS
Global interaction management
Manage teams, departments and even multiple territories data, campaigns and interactions from one centralised platform at scale or down to a granular level. We work with AWS data centers globally to ensure comprehensive up times, data security and compliance measures are met and surpassed.
EASY BUSINESS TOOL INTEGRATION
Integrate your business tools of choice
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies all from one intuitive dashboard.
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies all from one intuitive dashboard.
Take workforce management to the next level
NEXT LEVEL WORKFORCE MANAGEMENT
Take complete control of your contact centre workforce
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Start driving significant performance increases in days: See ConnexAI in action
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
fast go-live implementation
