NEXT GEN CONTACT CENTRE CXM
Resolve more, sell more & make every interaction count
Dramatically impact your contact centre performance in days with contact centre AI & omnichannel tools
AI & Automation Workforce Optimisation No set-up or support costs
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Unite all communication channels in one cloud based platform
ONE PLATFORM. All INTERACTIONS
Unite all communication channels in one cloud based platform
Omni Call Centres
AI Automation
Workflow management
Analytics
The future of contact centre management
Global Clients
AV Sales Increase
Av Saving On Switch
Av Productivity Increase
Handle 1000’s of interactions
AUTOMATE ENGAGEMENT AT SCALE
Handle 1000’s of interactions
Reshape your contact centre interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.
Athena
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more.
Revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more..
Next Generation Gamify
ENGAGE AGENTS LIKE NEVER BEFORE
Next Generation Gamify
Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Take workforce management to the next level
NEXT LEVEL WORKFORCE MANAGEMENT
Take complete control of your contact center workforce
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Join our global clients and start driving contact centre performance in days: request a demo
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
fast go-live implementation
