Discover the power of call centre AI

NEXT GEN CALL CENTRE SAAS

Discover the power of call centre AI

Increase: contacts per hour, connection rates, interactions and tangible revenue in days

Omni Messaging AI & Automation Workforce Optimisation

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A selection of clients who’ve recently switched

Unite all communication channels in one cloud based platform


ONE PLATFORM. All INTERACTIONS

Unite all your communication channels

( click features to find out more )

Omni Call Centres
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI Automation
Intuitive automation that engages users, impacts actions and resolves problems in real-time with AI by creating remarkable users journeys.

Workflow management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.

NEXT GEN GAMIFICATION

Utilise a scalable rewards system with measurable results

Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.

Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.

Athena: The brain of Connex

THE BRAIN OF CONNEX ONE

Athena

Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more..

Learn more

MANAGE INTERACTIONS AT SCALE

Transform your interactions in the cloud

Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.

Find Out More

Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.

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Old Mutual

Finance Sector

Ignition Group

Business Services

DigiCall

Business Services

What are you waiting for?

Drive call center performance change in days: request a demo

Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
Fast go-live implementation

Schedule A Demo