Make every interaction count With Connex

UPGRADE FROM VOIP

Call centre SaaS to make every interaction count

Switch to omnichannel: Increase contacts per hour, connection rates, interactions, your tangible revenue in days & much more

Omni Messaging AI & Automation Workforce Optimisation

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A selection of clients who’ve recently switched

Unite all your communication channels


TRANSFORM YOUR ENAGEMENT IN THE CLOUD

Unite all your communications channels

Omni Call Centres
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI Automation
Intuitive automation that enagages users, impacts actions and resolves problems in real-time with AI by creating remarkable users journeys.

Workflow management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.


TRANSFORM YOUR INTERACTIONS IN THE CLOUD

Upscale from the limitations of VOIP

Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.

Schedule A Demo

Upscale from the limitations of VOIP

Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.

Schedule A Demo

Athena: The brain of Connex


THE BRAIN OF CONNEX ONE

Athena

Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any VOIP system is able to acheive.

Revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any VOIP system is able to achieve.

Powered by our award winning Athena


ENGAGING GAMIFICATION

Create agent experiences not available with VOIP

Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools

Schedule A Demo

Drive agent performance at scale

Empower and incentivise your agents to raise performance through friendly competition based objectives.

Learn More

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.

More

Old Mutual

Finance Sector

Ignition Group

Business Services

DigiCall

Business Services

What are you waiting for?

Drive call centre performance change in days. Request a demo:

Free 24/7 support included
No set-up costs Free training & hosting
3 years free call recording storage
fast go-live implementation

Start A Demo