NEXT GEN CALL CENTRE SAAS
Discover the power of call centre AI
Increase: contacts per hour, connection rates, interactions and tangible revenue in days
Omni Messaging AI & Automation Workforce Optimisation
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Unite all communication channels in one cloud based platform
ONE PLATFORM. All INTERACTIONS
Unite all your communication channels
( click features to find out more )
Omni Call Centres
AI Automation
Workflow management
Analytics
NEXT GEN GAMIFICATION
Utilise a scalable rewards system with measurable results
Empower and incentivise your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.
Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools.
Athena: The brain of Connex
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionise the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more..
MANAGE INTERACTIONS AT SCALE
Transform your interactions in the cloud
Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.
Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Drive call center performance change in days: request a demo
Free 24/7 support included
No set-up costs
Free training & hosting
3 years free call recording storage
Fast go-live implementation