Transform your customer engagement in days

ITS A NO BRAINER

Transform your customer engagement in days

Empower your agents daily to increase: resolution outcomes, call volumes, tangible business revenue & much more

Next Gen Dialer AI & Automation Workforce Optimisation

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A selection of clients who’ve recently switched

Create unstoppable sales and customer service teams


THE CONNEX ONE PLATFORM

Create unstoppable sales and customer service teams

( click features to find out more )

Omni AI Call Centers
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI Automation
Use the power of Athena AI to create remarkable user journeys that increase engagement, impact user actions and drive resolution management.

Workflow management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.


CONNECT ALL YOUR CHANNELS WITH EASE

Handle 1000’s of interactions

Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.

Onboarding Omni AI will ripple positivity throughout your company. It will reshape the day to day dealings of your business and benefit everything from your team s productivity, to your bottom line.

Athena AI: The brain of Connex


THE BRAIN OF CONNEX ONE

Athena AI

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any first generation dialer or PBX system is able to acheive.

Revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any first generation dialer or PBX system is able to achieve.

Powered by our award winning Athena AI


ENGAGE AGENTS LIKE NEVER BEFORE

Next Generation Gamify

Empower and incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools

Next Generation Gamify

Empower and incentivize your agents to raise performance through friendly competition based objectives.

Quick, simple and pain free integrations

Easily integrate the business tools your teams already use direct from the Connex Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.

INTEGRATION MARKETPLACE

Quick, simple and pain free integrations

Easily integrate the business tools your teams already use direct from the Connex Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.

Uncover your hidden potential with realtime & automated reporting


NEXT GEN BUSINESS ANALYTICS

A 360 view of all your dialer interactions

Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.

Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the Connex Platform.

What are you waiting for?

Start driving dialer performance increases in days: find out more

Free 24/7 support included
No set-up costs Free training & hosting
Free call recording storage
fast go-live implementation