ITS A NO BRAINER
Transform your customer engagement in days
Empower your agents daily to increase: resolution outcomes, call volumes, tangible business revenue & much more
Next Gen Dialer AI & Automation Workforce Optimisation
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Create unstoppable sales and customer service teams
THE CONNEX ONE PLATFORM
Create unstoppable sales and customer service teams
( click features to find out more )
Omni Call Centers
AI Automation
Workflow management
Analytics
CONNECT ALL YOUR CHANNELS WITH EASE
Handle 1000’s of interactions
Reshape your daily interactions by unifying all of your communication channels into one intuitive platform to significantly impact customer experience, problem resolution and sales revenue.
Onboarding Omni will ripple positivity throughout your company. It will reshape the day to day dealings of your business and benefit everything from your team s productivity, to your bottom line.
Athena: The brain of Connex
THE BRAIN OF CONNEX ONE
Athena
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any first generation dialer or PBX system is able to acheive.
Revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any first generation dialer or PBX system is able to achieve.
Powered by our award winning Athena
ENGAGE AGENTS LIKE NEVER BEFORE
Next Generation Gamify
Empower and incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools
Next Generation Gamify
Empower and incentivize your agents to raise performance through friendly competition based objectives.
Quick, simple and pain free integrations
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
INTEGRATION MARKETPLACE
Quick, simple and pain free integrations
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
Uncover your hidden potential with realtime & automated reporting
NEXT GEN BUSINESS ANALYTICS
A 360 view of all your dialer interactions
Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.
We put our customers first
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
What are you waiting for?
Start driving dialer performance increases in days: find out more
Free 24/7 support included
No set-up costs Free training & hosting
Free call recording storage
fast go-live implementation
