NEXT GEN CALL CENTRE SAAS
Empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue in days
Omni Messaging AI & Automation Workforce Optimisation
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THE TRUE CLOUD CCAAS PLATFORM
( click features to find out more )
Omni Engagement
AI & Automation
Workflow Management
Analytics
IntegrationsCreate meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your teams productivity, to your bottom line.
CONNECT ALL YOUR CHANNELS WITH EASE
Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your teams productivity, to your bottom line.
NEXT GEN BUSINESS ANALYTICS
Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.
Revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any unify PBX system is able to achieve.
THE BRAIN OF CONNEX ONE
Our propriety AI system Athena coupled with the ConnexAI platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any Unify PBX system is able to acheive.
Powered by our award winning Athena
INTEGRATION MARKETPLACE
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
Easily integrate the business tools your teams already use direct from the ConnexAI Marketplace with access to 50+ integrations. We can even provide be-spoke development to currently unsupported tools to ensure your processes remain unaffected.
NEXT LEVEL WORKFORCE MANAGEMENT
Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.
Don’t just take our word for it, discover what our customers have to say about the ConnexAI Platform.
Start driving significant performance increases in days: find out more
Free 24/7 support included
No set-up costs Free training & hosting
Free call recording storage and retrieval
fast go-live implementation
