Impact performance in days with call centre AI

TRUE CONTACT CENTER SAAS

Improve agent performance in days with contact center AI

Grow your contact center & empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue

Free: set-up, support & training Fast go-live Free call storage

(function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id=”typef_orm”, b=”https://embed.typeform.com/”; if(!gi.call(d,id)) { js=ce.call(d,”script”); js.id=id; js.src=b+”embed.js”; q=gt.call(d,”script”)[0]; q.parentNode.insertBefore(js,q) } })()

A selection of clients who’ve recently switched

Create unstoppable sales and customer service teams


CONNECT MORE, ENGAGE MORE, SELL MORE

Create unstoppable sales and customer service teams

( click features to find out more )

Drive and optimize performance across every aspect of your business from sales, customer service, agent engagement, operations and more with our feature rich platform:

Omni AI Contact Centers
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI Automation
Use the power of Athena AI to create remarkable user journeys that increase engagement, impact user actions and drive resolution management.

Workflow management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.

Integrations
Integrate your existing business tools with ease via the Connex marketplace or speak to us about be-spoke integration requiremnts.

Impact your contact center performance with Connex

0+
Global Clients

0%
AV Sales Increase

0Billion+
Interactions Handled Yearly

0%
AV Productivity Increase

Scalable workflow automation


TRANSFORM YOUR INTERACTIONS IN THE CLOUD

Scalable workflow automation

Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.

Create meaningful interactions across all your engagement channels to reshape your day to day user journeys and benefit everything from your team s productivity, to your bottom line.

Drive performance with AI & Automation

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any Unify PBX system is able to achieve

THE BRAIN OF CONNEX ONE

Athena AI

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, Live Chat and more to far surpass what any Unify PBX system is able to achieve

Next Generation Gamify

ENGAGE AGENTS LIKE NEVER BEFORE

Next Generation Gamify

Empower and Incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools

Empower and incentivize your agents to raise performance through friendly competition based objectives. Motivate your teams through reward based mentoring programs which is all manageable through Connex’s innovative gamification suite of tools

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the Connex Platform.

What are you waiting for?

Start driving significant performance increases in days: find out more

Free 24/7 support included
No set-up costs
Free training & hosting
Free call recording storage and retrieval
fast go-live implementation