Power Call Center Change with Connex

TRUE CALL CENTRE SAAS

Transform your performance in days with contact center AI

Empower your agents daily to increase: resolution outcomes, call volumes & tangible business revenue in days

Free: Set-up, Support & Training Fast Go-live Free Call Storage

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A selection of clients who’ve recently switched

Create unstoppable sales and customer service teams


CONNECT MORE, SELL MORE & RESOLVE MORE

Drive CX, productivity, revenue +more

Omni AI Call Centers
Handle all your interactions across your users platform of choice all in one place and never miss another customer engagement opportunity.

AI & Automation
Use the power of Athena AI to create remarkable user journeys that increase engagement, impact user actions and drive resolution management.

Workflow Management
Integrate the tools your teams love with ease and dramatically increase workforce efficiencies utilising AI work flows which can be deployed at scale.

Analytics
Scale performance & productivity in days leveraging data driven analysis, real-time reporting, AI and business intelligence via 80+ bespoke reports.

Integrations
Integrate your existing business tools with ease via the Connex marketplace or speak to us about be-spoke integration requiremnts.

Handle 1000’s of interactions


CONNECT ALL YOUR CHANNELS WITH EASE

Handle 1000’s of interactions

Onboarding Omni AI will ripple positivity throughout your company. It will reshape the day to day dealings of your business and benefit everything from your team s productivity, to your bottom line.

Uncover your hidden potential with automated reporting & real time analysis

NEXT GEN BUSINESS ANALYTICS

A 360 view of all your interactions

Manage your KPIs like never before and Scale performance in days leveraging data driven analysis across all your channels in real-time & retrospectively via 80+ bespoke reports. Take it even further with AI analysis to create automated work flows to scale performance even further.

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, sentiment analysis, live chat & much more.

Athena AI: The brain of Connex

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, sentiment analysis, live chat & much more


PUT YOUR GROWTH ON AUTODRIVE

Athena AI

Our propriety AI system Athena AI coupled with the Connex platform will revolutionize the way you interact with customers through next gen speech analytics, sales AI, sentiment analysis, Live Chat & much more

Powered by our award winning Athena AI

Take workforce management to the next level

NEXT LEVEL WORKFORCE MANAGEMENT

Take complete control of your contact center workforce

Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.

Harness a suite of WFM tools to ensure your business operates at optimum efficiency. Benefit from calendar management, agent scheduling, task management, shift forecasting and much more.

We put our customers first

Don’t just take our word for it, discover what our customers have to say about the Connex Platform.

What are you waiting for?

Start driving significant performance increases in days: schedule a demo

Free 24/7 support included
No set-up costs
Free training & hosting
Free call recording storage and retrieval
fast go-live implementation